Giovanni Duarte
London,United Kingdom
Summary
I am a very diligent and adaptable worker. I have a diverse experience in hospitality and have shown many different skills during my time in the industry. I pride myself in always being passionate in whatever I do and make sure that my work is always to the highest standards. Due to the high expectations which were placed on me I always strived to do my best no matter how stressful or hard. I enjoy working in fast paced environments and also helping others on the team. If my section is under control I go and help others and check on them...
Overview
16
16
years of professional experience
Work history
Room service waiter
The Cadogan Belmond Hotel
London
2025.11 - 2026.03
- Maintained clean and organised work area to ensure efficient service delivery.
- Adhered strictly to health and safety regulations whilst handling food and beverages, maintaining a safe environment for both staff and guests.
- Performed additional duties as needed, supporting overall team efforts within the establishment.
- Collaborated effectively with kitchen staff for streamlined operations.
- Delivered meals to rooms with professionalism and a positive attitude.
Runner/ Barista/ Room Service Supervisor
Chiltern Firehouse
London
2014.04 - 2025.06
- Managed customer service by training staff, overseeing operations and resolve issues quickly.
- Maintained neat personal appearance.
- Prepared coffee and espresso drinks.
- Uphold high standard of cleanliness in all work areas.
- Served each guest with sincere, positive, pleasant and enthusiastic attitude.
- Maintained facility compliance with health codes, sanitation requirements and license regulations.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Managed the coordination of the Runner team to ensure consistent smooth running of service.
- Supported the production process by liaising between departments.
IT Technician
Reino Informatico
Lisbon
2010.04 - 2010.06
- Fixing laptops and desktops
- Building desktops from the scratch
Education
Certificate - IT Engineering
IEFP
Lisbon 2012.01 -
Skills
- Communication skills are something which I have developed through my time working as a team
- Self-motivated, I find myself to be a very driven and motivated person to always complete my tasks well and develop my skills
- Attention to detail, due to working in the hospitality industry, attention to detail was continuously drilled into me
- I developed a passion for wanting to deliver guests a great experience and seeing them smile after having a drink or meal
- Team player, I always prided myself on helping others and making sure that the team prospers and not just myself
Timeline
Room service waiter
The Cadogan Belmond Hotel
2025.11 - 2026.03
Runner/ Barista/ Room Service Supervisor
Chiltern Firehouse
2014.04 - 2025.06
Certificate - IT Engineering
IEFP
2012.01 -
IT Technician
Reino Informatico
2010.04 - 2010.06