Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Giovanni De Pietro

Giovanni De Pietro

Sales Executive
DERBY,Derbyshire

Summary

Determined sales and marketing professional with over 10 years of expertise in forming strategic relationships and retaining major accounts to grow sales channels. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

11
11
years of professional experience
7
7
years of post-secondary education

Work history

Senior Sales Executive

Orange Fox Media
04.2022 - 11.2023
  • Vapouround is the World's leading Vape trade Magazine
  • My role consisting on contact companies and sell advertising on the magazine and other marketing services, solutions like media kit, Bus Tour, Digital Billboard advertising, samples campaign
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Represented organisation to public at trade exhibitions around Italy, Germany, UK expo and in the next months we plan to go Dubai, France, Indonesia, Spain and many other countries.

Customer services advisor

DHL Express
Derby, Derbyshire
11.2021 - 04.2022
  • DHL Express - EMA airport
  • Answer customers queries, tracking parcels
  • Contact couriers, depots and all company departments
  • Investigated customer issues to find acceptable conclusion and prevent recurrence.
  • Escalated complex issues in line with internal best practices for swift resolution.
  • Ability to prioritise, work to deadlines with good time management skills
  • Offered prompt solutions to maintain customer satisfaction.
  • Transferred customer calls to respective department or personnel to address specific issues.
  • Exceeded KPI targets when providing customer support via phone, email and chat.

Multilingual New Business Sales Account Manager

Polyverba Ltd
06.2019 - 10.2021
  • Introduction and Management via phone and meeting of onboarding new Italian business accounts
  • Proactive Business Development
  • Searching New Business Leads

Design and Sales Manager

Pana.Ma S.r.l, Interior Construction Italy
Catania , Italy
01.2013 - 03.2019
  • Consistently stayed under client's budget for projects.
  • Prepared strategies and proposed concepts for client approval.
  • Demonstrated expertise across various CAD software, including SolidWorks, AutoCAD and Revit.
  • Created 3D graphics and animations with Autodesk 3ds Max.
  • Innovated design projects through detailed knowledge of evolving trends and technologies.
  • Advised printers on required techniques to fully achieve project requirements.

Education

Master's Degree - Architecture

University of Catania

GCSEs - Art and graphic

Institute of Art M. Cascio of Enna
Italy
09.1995 - 06.2002

Skills

  • Sales prospecting
  • New business generation
  • Sales closing techniques
  • Payment processing
  • CRM Software proficiency
  • Sales call strategy
  • Management skills
  • Can work under-pressure
  • Computer literate and proficient in Office and Adobe
  • Graphics capabilities
  • Lead generation strategy

Languages

Italian
Native
English
Proficient (C2)

Timeline

Senior Sales Executive

Orange Fox Media
04.2022 - 11.2023

Customer services advisor

DHL Express
11.2021 - 04.2022

Multilingual New Business Sales Account Manager

Polyverba Ltd
06.2019 - 10.2021

Design and Sales Manager

Pana.Ma S.r.l, Interior Construction Italy
01.2013 - 03.2019

GCSEs - Art and graphic

Institute of Art M. Cascio of Enna
09.1995 - 06.2002

Master's Degree - Architecture

University of Catania

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Giovanni De PietroSales Executive