Giorgio Petrelli
Summary
Proven leader in emergency management, adept at strategic planning and process improvement, with a track record of enhancing team efficiency and stakeholder satisfaction at the London Fire Brigade. Excels in data analysis and community relations, significantly improving operational outcomes and safety measures. Demonstrates innovation and a results-driven approach, ensuring optimal resource allocation and emergency response coordination. Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Station Officer
London Fire Brigade
08.1997 - 12.2023
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Wrote detailed narrative reports for use in investigations.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Coordinated operations with other emergency service groups.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
- Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
- Responded to calls regarding domestic disturbances and civil complaints.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed effective improvement plans in alignment with goals and specifications.
Watch Manager 'A'
London Fire Brigade
06.2016 - 08.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Painting & Decorating
Self Employed
06.2010 - 09.2016
Crew Manager
London Fire Brigade
09.2009 - 08.2016
Firefighter
London Fire Brigade
09.1993 - 06.2009
Confined Space Rescue Team Coordinator
Unit Spark
03.2000 - 08.2006
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach targets for specific tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
Event Fire Safety/ Health & Safety Officer
Wembley Stadium Complex
02.1996 - 05.2001
- Collaborated with management to develop comprehensive health and safety policies for the company.
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Enhanced emergency preparedness with thorough evacuation plans and drills.
Education
BTEC Mechanical Engineering/EITB/City & Guilds
De Haviland College
Welwyn Garden City, United Kingdom06.1989
Nicholas Breakspear
St Albans, United Kingdom06.1986
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Report Preparation
- Community Relations
- Information Verification
- Emergency Response
- Emergency and non-emergency response
- Investigation Management
- Emergency Response Coordination
- Asset Protection
- Dispatcher collaboration
- Data Analysis
- Analytical Thinking
- Process Improvement
- Quantitative skills
- Logistics Coordination
- Process Analysis
Accomplishments
- Supervised team of [Number] staff members.
Certification
Immediate Emergency Care (IEC) First Aid
Additional Information
Simmited Kilimanjaro
Languages
English
Native language
Italian
Upper intermediate
B2
books, films, the arts, music, travel, sports (doing/watching), upcycling furniture, good friends
I have an extensive range of interests and
Timeline
Watch Manager 'A'
London Fire Brigade
06.2016 - 08.2017
Painting & Decorating
Self Employed
06.2010 - 09.2016
Crew Manager
London Fire Brigade
09.2009 - 08.2016
Confined Space Rescue Team Coordinator
Unit Spark
03.2000 - 08.2006
Station Officer
London Fire Brigade
08.1997 - 12.2023
Event Fire Safety/ Health & Safety Officer
Wembley Stadium Complex
02.1996 - 05.2001
Firefighter
London Fire Brigade
09.1993 - 06.2009
BTEC Mechanical Engineering/EITB/City & Guilds
De Haviland College
Nicholas Breakspear
Immediate Emergency Care (IEC) First Aid
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