Giorgia Carugati
Newcastle-Under-Lyme,United Kingdom
Summary
Dedicated individual with a strong foundation in interpersonal communication and critical analysis, complemented by efficient time management and teamwork skills. Demonstrates exceptional hospitality etiquette and the ability to perform under stress, ensuring professional conduct in all situations. Committed to a service-oriented mindset with schedule flexibility, aiming to utilize these skills in a dynamic environment that values quality and growth.
Overview
3
3
years of professional experience
22
22
years of post-secondary education
Work history
Housekeeper
HSG facilities
2025.11 - 2026.02
- Cleaned and prepared rooms following hotel standards and guidelines.
- Worked within time limits to uphold high cleaning standards.
- Communicated with management to confirm thorough cleaning of assigned spaces.
- Met guests' needs by providing excellent hospitality services during their stay.
- Managed waste disposal effectively for a cleaner environment.
- Identified maintenance issues quickly and ensured resolution through communication with relevant departments.
- Ensured adherence to safety protocols for a secure environment for guests and staff.
Hostess
Laika caravans
2025.10 - 2025.10
- Assisted in hosting stand at caravan and motorhome show in Birmingham.
- Engaged with visitors to provide information about company offerings.
- Facilitated communication between sales team and attendees.
- Served refreshments to customers and sales personnel.
- Collaborated with team to maintain smooth operation of stand and uphold high standards.
- Answered customer queries, ensuring satisfaction and understanding.
- Promoted company products to potential customers effectively.
Waitress
Cucina Rustica
Birmingham
2022.11 - 2024.08
- Assisted front of house and kitchen teams in serving food accurately and promptly.
- Communicated with co-workers and guests to support service delivery.
- Contributed to a welcoming atmosphere for guests through teamwork.
- Enhanced customer satisfaction by delivering friendly service.
- Optimised workflow during peak times by coordinating with kitchen staff.
- Maintained clean and organised dining area for guest comfort.
- Demonstrated ability to multitask for timely order delivery.
Education
A-Levels - Psychology
King Edward VI College Stourbridge
Stourbridge, Dudley 2022.09 - 2024.08
A-Levels - Sociology
King Edward VI College
Stourbridge, Dudley 2022.09 - 2024.08
A-Levels - English Literature
King Edward VI College
Stourbridge, Dudley 2022.09 - 2024.08
GCSEs - Business Studies
Q3 Academy Langley
Oldbury, Sandwell 2021.09 - 2022.08
BTEC - Travel & Tourism
Q3 Academy Langley
Oldbury, Sandwell 2021.09 - 2022.08
GCSEs - English Literature & English Language
Q3 Academy Langley
Oldbury, Sandwell 2017.09 - 2022.08
GCSEs - Maths
Q3 Academy Langley
Oldbury, Sandwell 2017.09 - 2022.08
GCSEs - Combined Science
Q3 Academy Langley
Oldbury, Sandwell 2017.09 - 2022.08
Certificate of Higher Education - Psychology
Keele University
Keele, Staffordshire 2024.09 -
Skills
- Interpersonal communication skills
- Critical analysis and decision-making
- Efficient time management
- Teamwork and assistance
- Hospitality etiquette skills
- Ability to perform under stress
- professional conduct
- Schedule flexibility
- Service-oriented mindset
INTERESTS
I am someone who enjoys learning new things and skills, something I have been able to do a lot within past roles but more importantly my time studying. I enjoy planning activities and things to do with friends, getting to organise plans and spend time with people whilst doing things I enjoy. I really enjoy cooking and finding new recipes to use and try out, following instructions and timings to make a successful end product that myself or others can enjoy, because I like the challenge of doing something new and the feeling of having things work out how I had hoped.
Affiliations
- Watching new films and TV shows
- Reading
- Playing video games
- Spending time with friends
- Trying new restaurants/places
- Arts and Crafts
- Listening to music
Timeline
Housekeeper
HSG facilities
2025.11 - 2026.02
Hostess
Laika caravans
2025.10 - 2025.10
Certificate of Higher Education - Psychology
Keele University
2024.09 -
Waitress
Cucina Rustica
2022.11 - 2024.08
A-Levels - Psychology
King Edward VI College Stourbridge
2022.09 - 2024.08
A-Levels - Sociology
King Edward VI College
2022.09 - 2024.08
A-Levels - English Literature
King Edward VI College
2022.09 - 2024.08
GCSEs - Business Studies
Q3 Academy Langley
2021.09 - 2022.08
BTEC - Travel & Tourism
Q3 Academy Langley
2021.09 - 2022.08
GCSEs - English Literature & English Language
Q3 Academy Langley
2017.09 - 2022.08
GCSEs - Maths
Q3 Academy Langley
2017.09 - 2022.08
GCSEs - Combined Science
Q3 Academy Langley
2017.09 - 2022.08