Gino Francis
Wokingham
Summary
Dedicated professional with a strong foundation in customer service and a proven ability as a confident communicator and problem solver. Demonstrates exceptional physical fitness and is adept in health and safety protocols, ensuring a safe and efficient work environment. Proficient in Microsoft Office, with a collaborative spirit as a team player, seeking to leverage skills in a dynamic role that values excellence in service delivery.
Overview
14
14
years of professional experience
6056
6056
years of post-secondary education
Work history
Yardhand
Flogas
2024.01 - 2025.02
- Working in a close-knit team at one of the Flogas depots, I helped keep delivery drivers on the move with filling and loading gas cylinders, keeping customers connected to the energy they need
- Filling up LPG (Liquified Petroleum Gas) cylinders
- Loading cylinders onto vehicles and trailers
- Health & Safety in a high-risk Environment
Crew Member
MOD Pizza
2019.01 - 2021.01
- Company Overview: American chain pizza restaurant
- I provided a super-fast service, outstanding pizzas and salads, and a memorable experience
- Perform all food safety prep standards and storage procedures
- Deliver safe and consistent quality food
- American chain pizza restaurant
Support Worker
Outward
2018.01 - 2019.01
- Supporting individuals with disabilities to perform daily living tasks, activities and making full use of community opportunities
- Key work, discussing support needs, identifying risk areas and contributing to support plans and daily notes
- Advise managers of any concerns related to the people I supported, report any incidents
Door Supervisor
Professional Security Ltd
2018.01 - 2018.12
- Working as professional Security in various venues, being responsible, reliable, well presented with the ability to work alone with confidence as well as within a team
- Access control ingress/egress
- Patrolling the premises
- Challenging ID's
- Report writing of incidents on site
Customer Assistant
Vue Cinema
2016.01 - 2017.01
- As a Customer Assistant I was responsible for a wide variety of duties across the cinema
Sales Assistant
All Saints
2013.01 - 2013.12
- My role was to deliver the highest level of customer service and to provide in-depth knowledge of all products in store
Front of House
Nando’s Restaurant
2011.01 - 2012.01
- The Role of a Front of House was simple, create an unforgettable customer experience, serving amazing food to Nando’s high standards
Sales Assistant
H&M
2011.01 - 2011.12
- My duties in H&M included maintaining a high level of customer care, making sure all new stock was on the shop floor, assisting customers with their requirements and ensuring that health and safety standards were met
Education
Level 3 Personal Trainer -
Pure Gym
Active IQ Level 2 Gym Fitness Instructor -
Premier Global
GCSE's - Math’s, English
Loxford School of Science & Technology
Skills
- Customer Service
- Confident Communicator
- Problem Solver
- Physical Fitness
- Health and Safety adept
- Microsoft Office
- Team player
Affiliations
- I have a strong passion for nutrition and am a self-taught cook who enjoys experimenting with flavors. Roller-skating is another hobby of mine, and I love sharing this skill with friends and family. Fitness is a fundamental part of my life—I believe that health is the key to longevity and a fulfilling life.. Creativity runs deep in my family, and I have a deep appreciation for music, dance, and art, both as a supporter and creator. As a parent of two, I cherish making meaningful memories with my children.
References
Available upon Request
Timeline
Yardhand
Flogas
2024.01 - 2025.02
Crew Member
MOD Pizza
2019.01 - 2021.01
Support Worker
Outward
2018.01 - 2019.01
Door Supervisor
Professional Security Ltd
2018.01 - 2018.12
Customer Assistant
Vue Cinema
2016.01 - 2017.01
Sales Assistant
All Saints
2013.01 - 2013.12
Front of House
Nando’s Restaurant
2011.01 - 2012.01
Sales Assistant
H&M
2011.01 - 2011.12
Level 3 Personal Trainer -
Pure Gym
Active IQ Level 2 Gym Fitness Instructor -
Premier Global
GCSE's - Math’s, English
Loxford School of Science & Technology