Gina Tollitt
Manchester,Please select...
Summary
A skilled professional with expertise in multi-department coordination and project management, demonstrating strong written and verbal communication abilities. Proficient in detailed reporting and risk management, ensuring seamless operations across various functions. Passionate about Fundraising for the PTA, skilled in event organisation.
An enthusiastic and creative team player, with an outstanding eye for detail and trouble shooting. Committed to leveraging these competencies to drive organisational success and achieve strategic objectives.
Overview
23
23
years of professional experience
14
14
years of post-secondary education
Work History
Financial Controller
Tollitt Funerals Limited
Manchester, Greater Manchester
06.2024 - Current
- Driving process improvements in finance and administration functions, fostering enhanced productivity, including automation of work flow from First Phone Call to Final Invoice using Microsoft 365 tools.
- Digitisation of historical records, implementation of records retention system.
- Conducted a Business Risk assessment identifying gaps in Health & Safety processes and procedures. Organised training/materials to close gaps, i.e. Fire Alarm testing Log and First Aid at Work Training.
- Identification of cost saving opportunities, e.g. booking early/late slots for direct cremations at less popular crematoriums, savings of up to £200 per funeral.
- Identification of future loss making Funeral Plans.
- Process mapping to develop cost vs profit analysis of the range of Funeral Services.
- In the process of becoming Financial Conduct Authority Approved Person to Sell Funeral Plans.
Senior Regulatory Specialist
The Bank of New York Mellon
Manchester, Greater Manchester
05.2017 - 05.2024
- Client Asset Protection Specialist - Client Onboarding
- Design, testing and implementation of automated process for reconciling account names, reporting number of and risk level associated with identified breaks as well as historical trend reporting and resolution statistics.
- Defining Data Standardisation and Cleansing Procedures.
- Ensuring adherence to General Data Protection Regulation (GDPR) and other relevant Regulations.
- Development and communication of weekly and monthly metics to Senior Management, Risk, Compliance, Technical and third party Developer stakeholders to set targets and report progress.
- Management of data risks, access requirements and retention policies.
- Management of 3 operational staff. Streamlined team communication by implementing effective coordination strategies.
FSA Account Remediation Activities Task Force
The Bank of New York Mellon
Manchester, Greater Manchester
03.2015 - 05.2017
- Project Management of Mandatory Client Account Structure and Name Changes identified as necessary by Financial Services Authority (FSA) audit. Renamed over 200 accounts, with no client impacts, in 3 months.
- Creation and reporting metrics to demonstrate risk exposure and progress towards remediation of risks to Senior Managers of weekly and monthly
- Identification and embedding of new controls in Account Opening Processes to prevent reoccurrence of issues previously identified.
Conversions Co-ordinator
The Bank of New York Mellon
Manchester, Greater Manchester
11.2013 - 03.2015
- Mapping of New Clients' existing third party account structures and services to the Bank's platforms and service offerings. Providing seamless transition between global service providers. This included designing bespoke account structures to meet client needs. Typically involved opening upwards of 100 new accounts, each with 10-20 market locations.
- Creation of new account opening processes and procedures for Senior Staff in Client Firms. Training of clients to complete instructions to the Bank.
- Re-engineering of account opening processes to eliminate transposition errors. Reduction in time to open multiple accounts and risks/ costs associated with errors/ rework.
- Portfolio Analysis to identify non-transferable assets, assets requiring delayed transfer for Corporate Events or Proxy Voting.
- Management of in flight-trades, derivatives and Foreign Exchange (FX) transactions.
- Communication and problem solving across global operational teams to ensure timely settlement of trades, cash transfers and no interruptions in accounting valuations.
Group Manager
The Bank of New York Mellon
Manchester, Greater Manchester
09.2006 - 11.2013
- First Line Manager of 5 Team Leaders and Second Line manager to 20 staff. Responsible for Recruitment, Staff development and disciplinary processes.
- Acted as the point of escalation for Clients' Senior Management if 3 day new account opening timescale was breached or 24 hour response time for account updates was exceeded.
- Ensured compliance with evolving regulation, company policies, mandatory training schedules, maintaining high levels of professionalism and customer service.
- Identified process improvements, proposed effective solutions and new business processes to streamline operations, improve efficiency and reduce operational risk. E.g. enhancing records of investigatory processes, recording pre-change account set up and seeking clarification of ambiguous instructions.
Inter Company Accounting Team Leader
Michelin Services Limited
Manchester, Greater Manchester
09.2002 - 09.2006
- First Line Manager of 2 Team Leaders, Second Line Manager of 10 accounting clerks, responsible for recruitment, staff development and disciplinary processes.
- Oversight of Purchase and Sales Ledger Administration on a daily basis.
- Responsible for monthly supplier pay runs.
- Oversight of Monthly General Ledger reconciliations between Michelin companies distributed globally.
- Prioritising Breaks for investigation and identifying appropriate resolution.
Education
PRINCE 2 Practitioner - Project Management
PeopleCert
Manchester 09.2009 - 10.2009
NVQ Level 3 - Investment Administration Qualification (IAQ)
Securities and Investments Institute
London 01.2008 - 12.2008
NVQ Level 4 - Accountancy
CIMA
Manchester 05.2005 - 05.2006
NVQ Level 3 - First Line Management
Institute of Leadership and Management
Manchester 10.2004 - 10.2004
NVQ Level 2 - Bookkeeping
Association of Accounting Technicians
Manchester College of Arts and Technology 09.1997 - 08.1998
European Masters Of Business Sciences - Business Management
Aston University and IECS Strasbourg
Birmingham nd Strasbourg 09.2000 - 07.2002
BSC Hons - International Business and French
Aston University
Birmingham 09.1998 - 07.2002
A-Levels - Maths, Chemistry, French
Urmston Grammar School
Manchester 09.1995 - 07.1997
AS Level - Physics
Urmston Grammar School
Manchester 09.1995 - 07.1997
AS Level - German
Urmston Grammar School
Manchester 09.1994 - 06.1995
GCSEs - Maths, English Language, English Literature, Dual Award Science, Geography, DT, French, German, IT.
Urmston Grammar School
Manchester 09.1994 - 06.1995
Skills
- Multi-Department coordination
- Written and verbal communication
- Detailed reporting
- Project Management
- Risk Management
Languages
French
Fluent
German
Advanced
Portuguese
Beginner
Spanish
Beginner
Affiliations
- Treasurer of Urmston Primary School PTA since 2021
- Code Club Leader 2019-2020
Volunteering
Pro Bono audit of school fund accounts since 2017 to date.
Annual review.
References
References available upon request.
Timeline
Financial Controller
Tollitt Funerals Limited
06.2024 - Current
Senior Regulatory Specialist
The Bank of New York Mellon
05.2017 - 05.2024
FSA Account Remediation Activities Task Force
The Bank of New York Mellon
03.2015 - 05.2017
Conversions Co-ordinator
The Bank of New York Mellon
11.2013 - 03.2015
PRINCE 2 Practitioner - Project Management
PeopleCert
09.2009 - 10.2009
NVQ Level 3 - Investment Administration Qualification (IAQ)
Securities and Investments Institute
01.2008 - 12.2008
Group Manager
The Bank of New York Mellon
09.2006 - 11.2013
NVQ Level 4 - Accountancy
CIMA
05.2005 - 05.2006
NVQ Level 3 - First Line Management
Institute of Leadership and Management
10.2004 - 10.2004
Inter Company Accounting Team Leader
Michelin Services Limited
09.2002 - 09.2006
European Masters Of Business Sciences - Business Management
Aston University and IECS Strasbourg
09.2000 - 07.2002
BSC Hons - International Business and French
Aston University
09.1998 - 07.2002
NVQ Level 2 - Bookkeeping
Association of Accounting Technicians
09.1997 - 08.1998
A-Levels - Maths, Chemistry, French
Urmston Grammar School
09.1995 - 07.1997
AS Level - Physics
Urmston Grammar School
09.1995 - 07.1997
AS Level - German
Urmston Grammar School
09.1994 - 06.1995
GCSEs - Maths, English Language, English Literature, Dual Award Science, Geography, DT, French, German, IT.
Urmston Grammar School
09.1994 - 06.1995
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