Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gillies Crichton

Management Consultant
Glasgow

Summary

Currently Managing Director and chair of Resilire Assure Ltd, consulting on many aspects of assurance, having previously held a senior leadership position as Assurance Director for AGS Airports Limited, based at Glasgow Airport. With over 36 years’ experience in the Aviation industry, including 17 years in the Airport Rescue and Firefighting Service, with seven years as the Chief Fire Officer at Glasgow Airport. Also served as Station Commander within Lothian & Borders Fire Brigade within their Retained Fire Service for nine years.


Accountable for the delivery of Health, Safety and Wellbeing; Environmental Compliance; Enterprise Risk Management; Group Internal Audit; Fire Safety; Business Continuity/Emergency Planning for the AGS Airports Group. Additionally, a member of the multi-agency West of Scotland Regional Resilience Partnership Business Coordinating Group and chaired the Transport Functional Group since its inception in 2009.


A founding member of the International Aviation Fire Protection Association (IAFPA) and still serve on the Board of Directors as vice chair and chair the World Aviation Fire Chief’s Meeting and have presented many papers at IAFPA conferences worldwide.


Had several papers on risk, resilience, crisis management and business continuity published, including Singapore Aviation Academy’s Journal of Aviation Management, Journal of Business Continuity & Emergency Planning, Association of Chartered Certified Accountants (ACCA) and Crisis Response Journal.


The key architect of AGS Airports Limited emergency, crisis and business recovery plans with a wealth of experience in their implementation; most notably, leading the Crisis Management Team during the terrorist attack on Glasgow Airport in June 2007 and at numerous events since.

Overview

37
37
years of professional experience
6
6
years of post-secondary education

Work History

Managing Director

Resilire Assure Ltd
Glasgow
09.2024 - Current
  • Promoted continuous improvement culture, driving operational excellence.
  • Established strong rapport with stakeholders to enhance business credibility.
  • Maintained organisational compliance with applicable legislation and regulations.
  • Advised Executive Committee and Board on risk and assurance.
  • Developed effective business strategies for sustained growth.
  • Managed crisis situations with strategic planning.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Collaborated closely with department heads for a comprehensive view on enterprise risks.

Assurance Director

AGS Airports Limited
Glasgow
03.2005 - 08.2024
  • Managed on-site evaluations, internal audits and customer surveys.
  • Wrote board reports outlining project progress and results.
  • Managed teams by overseeing hiring, training and professional growth of employees.
  • Ensured safety standards, resulting in an excellent safety record.
  • Implemented robust compliance processes that reduced the risk of non-compliance penalties significantly.
  • Developed robust risk management strategies by analysing and interpreting complex data.
  • Managed crisis situations with strategic planning.

Chief fire officer

Glasgow Airport Limited
Glasgow
02.1998 - 03.2005
  • Reviewed operational procedures to ensure compliance with national standards.
  • Drove organisational change by promoting a culture of continuous learning within the department.
  • Carried out thorough safety inspections, evaluating proposed changes against CAA regulations.
  • Devised risk management policies with stringent monitoring mechanisms.
  • Wrote and instituted new policies, leading to improved workplace safety.
  • Properly defined and adopted operational requirements in compliance with CAA standards.
  • Assumed strategic command during major incidents and civil emergencies.

Fire Officer

BAA
Edinburgh Airport Limited
06.1988 - 02.1998
  • Calmed distressed individuals at incident scenes, easing their traumatic experiences.
  • Enforced adherence to health and safety policies within the station for a safer working environment.
  • Responded promptly to emergency calls, helping save lives and property.
  • Directed emergency response operations for efficient handling of aircraft related incidents.
  • Led training sessions for improved team readiness.

Education

Master of Science - Risk, Crisis and Disaster Management

University of Leicester
Leicester
09.2011 - 06.2013

Higher National Diploma - Fire Safety Management

Fire Protection Association
Moreton in Marsh, Gloucestershire
04.2007 - 03.2009

Diploma of Higher Education - Fire Safety Management

Fire Protection Association
Moreton in Marsh, Gloucestershire
03.2005 - 02.2006

Certificate of Higher Education - Management

Open University
London
06.1995 - 06.1996

Skills

Airport Internal Regulatory Auditing

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Accomplishments

I was a major driver, in conjunction with the UK Civil Aviation Authority, in implementing a new modularisation procedure for testing emergency plans as an alternative means of compliance with EASA rules which has now been taken on board by all the major airports in the UK. This is also being considered in other countries and is now recognised in the ACI Handbook “Emergency Preparedness and Contingency Planning”.

I was an invited speaker at the exclusive “Safer Cities” Colloquium by the University of Chicago in conjunction with the United Nations Security Council in Chicago in November 2019. I am also a guest speaker at Glasgow Caledonian University on Enterprise Risk Management where I am also an external examiner for their BSc Risk programme. I am also a guest lecturer at the Singapore Aviation Academy on their Senior Airport Fire Officers’ course and have lectured at the Emirates Ministry of Interior National Security Institute and Emirates Airlines Centre of Aviation & Security Studies. I was honoured to receive a highly commended recognition by IOSH Scotland for Outstanding Individual and Leadership in health, safety and wellbeing at their inaugural awards ceremony in 2024.


Timeline

Managing Director

Resilire Assure Ltd
09.2024 - Current

Master of Science - Risk, Crisis and Disaster Management

University of Leicester
09.2011 - 06.2013

Higher National Diploma - Fire Safety Management

Fire Protection Association
04.2007 - 03.2009

Assurance Director

AGS Airports Limited
03.2005 - 08.2024

Diploma of Higher Education - Fire Safety Management

Fire Protection Association
03.2005 - 02.2006

Chief fire officer

Glasgow Airport Limited
02.1998 - 03.2005

Certificate of Higher Education - Management

Open University
06.1995 - 06.1996

Fire Officer

BAA
06.1988 - 02.1998
Gillies CrichtonManagement Consultant