Gillian Snape
Leeds,West Yorkshire
Summary
Award winning learning & development specialist with over 15 years' experience leading digital learning strategies, website and LMS management, content creation, change development and skills training. Focused on quality assurance, engagement, accessibility, inclusive design, and optimising online resources.
Overview
20
20
years of professional experience
Work history
Medical leave of absence
Fully cleared to return to work
11.2024 - 01.2026
Digital Learning Developer (Senior)
NHS: Northern Care Alliance
Salford (remote)
02.2022 - 11.2024
- Collaboration with SMEs and medical professionals to optimise learning, media and web assets for internal and external use.
- Boosted engagement x3. Lead for legal requirements, governance, quality assurance, accessibility, and media management.
- Managed small team of multimedia and immersive technology professionals.
Learning & Development Specialist
Burendo
Leeds
08.2021 - 11.2021
- Developed and delivered internal training and digital learning courses linked to agile business needs and in-house academy trainees.
- Identified and developed digital learning needs to facilitate continuous professional development.
Lead Learning Technologist
The University of Leeds: School of Dentistry
Leeds
10.2017 - 11.2020
- Led platform development and instructional design for online undergraduate / postgraduate courses and CPD provision.
- Redeveloped 1800+ key resources using industry standards media tools for greater usability and accessibility.
- Led small group training sessions on effective distance learning.
Pandemic redundancy
11.2020 - 08.2020
Learning Technologist
The University of Leeds: Digital Education Service
Leeds
06.2014 - 09.2017
- Learning technology lead on all new and continuing projects.
- Grew engagement with free online and just-in-time learning to reach over 120,000 asynchronous users.
- Cross-faculty IT liaison to ensure technical capacity.
- Safeguarded against cyber-attacks and data leaks.
- Mentorship lead.
- Third line support for data and software integrations.
E-learning Development Officer
The University of Leeds: School of Education
Leeds
01.2013 - 06.2014
- Created distance learning tools and resources for 500+ student teachers across multiple platforms.
- Managed university data systems to ensure accuracy and correct levels of access.
- Established strong relationships with stakeholders through regular meetings and updates on project progress.
Web / VLE manager
The University of Leeds: School of Medicine
Leeds
11.2009 - 12.2012
- Ensured correct levels of access to resources and systems and reviewing access levels regularly.
- Managed and coded 15+ external-facing websites, supervising content writers, quality assured accessibility and copyright, measured analytics and upheld security safeguards.
- Developed effective digital marketing strategies to boost brand visibility.
- Streamlined web operations processes, resulting in more efficient workflows.
Accrual Data Specialist
National Institute for Health Research
Leeds
04.2009 - 11.2009
- Quality assured recruitment data from clinical trials.
- Increased engagement from 90% to 98%.
VLE Support Officer
The University of Leeds: VLE Service
04.2008 - 04.2009
- System VLE administrator and service desk operator.
Court Clerk
Asylum and Immigration Tribunal
Bradford
01.2007 - 04.2008
- Ensured the effective and professional running of asylum appeal hearings.
Anti-Money Laundering Officer and Skills Trainer
Santander
Bradford
06.2006 - 01.2007
- Designed and delivered mandatory training to 28,000 employees through group workshops, one-to-one sessions and asynchronous online delivery.
- Managed Personal Development web portal.
Education
Master of Science - Archaeological Information Systems
The University of York
YorkSkills
- End to end learning development and lifecycle planning
- Quality assurance
- Targeted web development strategy and build
- Content creation and optimisation
- Inclusive and accessible design
- VLE / LMS administration
- Adobe, Vyond and Articulate
- Mentorship
- Organisational diplomacy
AWARDS
Alt-C Learning Technology Team of the Year 2015, Sustainable learning design awards 2016
Accomplishments
- Alt-C Learning Technology Team of the Year 2015
- Sustainable learning design awards 2016
Timeline
Medical leave of absence
Fully cleared to return to work
11.2024 - 01.2026
Digital Learning Developer (Senior)
NHS: Northern Care Alliance
02.2022 - 11.2024
Learning & Development Specialist
Burendo
08.2021 - 11.2021
Pandemic redundancy
11.2020 - 08.2020
Lead Learning Technologist
The University of Leeds: School of Dentistry
10.2017 - 11.2020
Learning Technologist
The University of Leeds: Digital Education Service
06.2014 - 09.2017
E-learning Development Officer
The University of Leeds: School of Education
01.2013 - 06.2014
Web / VLE manager
The University of Leeds: School of Medicine
11.2009 - 12.2012
Accrual Data Specialist
National Institute for Health Research
04.2009 - 11.2009
VLE Support Officer
The University of Leeds: VLE Service
04.2008 - 04.2009
Court Clerk
Asylum and Immigration Tribunal
01.2007 - 04.2008
Anti-Money Laundering Officer and Skills Trainer
Santander
06.2006 - 01.2007
Master of Science - Archaeological Information Systems
The University of York