Gillian Hart
Newhaven,United Kingdom
Summary
Compassionate and driven individual with talent for communication and problem-solving, and deep commitment to empowering others. Capable of providing guidance and support while demonstrating strong organisational and interpersonal skills. Dedicated to making meaningful impact on clients' lives through an Advisor role.
Empathetic Independent Living Advisor with knack for enhancing clients' autonomy and well-being. Leveraged communication skills and compassionate approach to develop tailored support plans, leading to noticeable improvements in client satisfaction and quality of life. Known for fostering inclusive environments and empowering individuals to achieve personal goals.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work history
Independent living advisor
The Guinness Partnership
Lewes & Newhaven, East Sussex
07.2012 - Current
Maintained strict confidentiality while managing sensitive client information.
Established robust relationships with local service providers to enhance referral networks.
Advocated for disabled individuals' rights, promoting equality and respect within the community.
Delivered emotional support to clients, fostering mental well-being.
Developed contingency plans for emergencies, prioritising client safety.
Coordinated transport options for less mobile individuals, ensuring their participation in community activities.
Conducted weekly fire alarm tests for compliance and record-keeping.
Complete PCFRAs on all Residents yearly then imput onto CRM also 6 monthly welfare checks also imput onto CRM
Scheme manager
Peverel ( now called First Stop)
Lewes and where needed , East & West Susses
03.2010 - 05.2012
Check that Residents where okay & arrange GP/Hospital appointments where needed.
Complete Fire Alarm tests and log on to the system
Arrange for any repairs that needed to be completed in Gardens and communal areas, pass invoices to Accounts team if works
Arrange viewings and sell properties if needed.
though I was based in Lewes I also went to any site if I was needed to cover also to sorrt out any problems that arose.
Completed Courses that was needed for my position
Implemented a new record keeping system, increasing data accuracy and accessibility.
Promoted inclusion by organising community events and initiatives.
Education
NVQ Level 2 - Floristy
Lewes College
Lewes, East Sussex 06.2022 - 06.2023
Affiliations
- We ( my Husband & I) have an allotment which we try and go to unwind as it is very peaceful, we did have a go at bee keeping which again was very good at creating a peaceful environment where you could just sit and watch them come and go in their box t
- I also make bath and skin products from natural ingredients anything from bath bombs to skin cream.
- Iaalso used to look after my Grandchildren but they are more or less grown up now so not so much.
Timeline
NVQ Level 2 - Floristy
Lewes College
06.2022 - 06.2023
Independent living advisor
The Guinness Partnership
07.2012 - Current
Scheme manager
Peverel ( now called First Stop)
03.2010 - 05.2012
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