Gilles Louthe
Katy,USA
Summary
Detail-oriented and service-focused financial professional with 7+ years' experience in client relations, loan processing, and financial operations. Recently relocated to Houston, TX and seeking to bring my financial services expertise to a client-focused advisory firm in the Greater Houston area. Proven track record in handling complex documentation, ensuring regulatory compliance, and delivering exceptional customer service. Adept at managing multiple priorities in fast-paced environments while maintaining accuracy and professionalism.
Overview
6
6
years of professional experience
Work history
Underwriting Auditor
London Community Credit Union
London
05.2024 - 08.2024
- Investigated and resolved complex client account issues, including fraud-related matters, ensuring swift resolution and client satisfaction.
- Produced clear and accurate reports for senior management, collaborating with insurance companies and law enforcement.
- Worked closely with customer service teams to address member concerns and maintain high service standards.
- Conducted surprise checks on cash handling, reduced incidence of thefts and discrepancies.
- Reviewed company financial statements, detected inaccuracies and inconsistencies.
Assistant Underwriter
MFS
London
02.2022 - 01.2024
- Prepared and processed all loan-related paperwork with a high degree of accuracy.
- Coordinated with clients to gather required documentation and ensure timely application completion.
- Maintained a portfolio of £10M with a default rate below 2% through diligent risk assessment.
- Streamlined workflows, increasing team productivity by 20% and reducing processing errors by 15%.
Credit Underwriter
Mr Lender
London
04.2018 - 01.2020
- Managed high-volume client loan processing while maintaining 98% satisfaction rating.
- Built and maintained strong relationships with borrowers, resulting in repeat business and 5-star Trustpilot reviews.
- Coordinated with cross-functional teams to ensure smooth loan closings and compliance.
Education
Bachelor of Arts - Sound Engineering & Sound Design
Middlesex University London
High School Diploma - undefined
Lilian Baylis Technology School
Skills
- Client Relationship Management
- Financial Services Administration
- Document Preparation & Management
- CRM & Data Entry Accuracy
- Compliance & Regulatory Adherence
- Meeting Coordination & Follow-Up
- Risk Assessment & Problem Solving
- Microsoft Office Suite (Word, Excel, Outlook)
- Time Management & Prioritization
- Fraud Detection & Prevention
- Tech-savvy
- Attention to detail
- Interpersonal skills
- Communication skills
- Work-life balance
- Team collaboration
- Anti-Money laundering regulations familiarity
Languages
English
Native
French
Upper intermediate
Custom
Houston, TX
Timeline
Underwriting Auditor
London Community Credit Union
05.2024 - 08.2024
Assistant Underwriter
MFS
02.2022 - 01.2024
Credit Underwriter
Mr Lender
04.2018 - 01.2020
High School Diploma - undefined
Lilian Baylis Technology School
Bachelor of Arts - Sound Engineering & Sound Design
Middlesex University London
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