Gill Bird
Cardiff,South Glamorgan
Summary
Compassionate Counsellor skilled in establishing rapport with diverse clients. Experienced in provision of in work service. Utilises an integrated approach to support individual client needs. Delivers effective remote and face-to-face counselling, fostering positive client outcomes.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Counsellor
Self Employed
Cardiff
06.2024 - Current
- Supported individuals via self-referrals and partnered with a charity funded by the Welsh Assembly to deliver in-work service support.
- Applying an integrated approach, working with clients to find the best modality for them, including person centred, Cognitive Behavioural Therapy, Solution Focused Therapy and psychodynamic.
- Facilitated time-limited sessions (typically 6 sessions) for in-work service clients to help them remain employed or return after absence.
- Conducted consultations in person and through telephone, Zoom and Teams, ensuring accessibility for all clients.
- Maintained detailed client records, ensuring strict confidentiality and GDPR compliance to safeguard clients through a variety of case management systems.
- Provided relevant management information for submission to funding bodies and worked to service level agreements ensuring compliance with key performance indicators.
Practice Director
Phoenix Legal Services
Cardiff
09.2017 - 09.2025
- Led teams delivering services to legal clients, ensuring adherence to service levels and key performance indicators.
- Managed client relationships to monitor and enhance satisfaction levels.
- Responsibility for HR function, maintaining quality standards and compliance protocols.
Solicitor and Legal Project Manager
Eversheds Sutherland
Cardiff
06.1992 - 07.2017
- Solicitor specialising in financial services disputes.
- Managed legal projects for institutional clients.
Education
NVQ Level 5 - Professional Diploma in Psychotherapeutic Counselling Skills Skills
Chrysalis
Cardiff01-2024
Bachelor of Arts - Law
UCW Aberystwyth
Aberystwyth, CGN01-1985
Skills
- Integrated therapy approaches
- Time-limited therapy
- Trauma-informed care
- Therapeutic communication
- Ethical understanding
- Adaptive problem solving
- In-person counselling
- Remote counselling techniques
Certification
- NCPS Accredited
- BACP Registered Member
Timeline
Counsellor
Self Employed
06.2024 - Current
Practice Director
Phoenix Legal Services
09.2017 - 09.2025
Solicitor and Legal Project Manager
Eversheds Sutherland
06.1992 - 07.2017
NVQ Level 5 - Professional Diploma in Psychotherapeutic Counselling Skills Skills
Chrysalis
Bachelor of Arts - Law
UCW Aberystwyth