Giles Brooks
Summary
Sales professional with strong focus on building and maintaining client relationships, driving revenue growth, and managing sales teams. Adept at conducting market research, developing sales strategies, and implementing effective sales processes. Strong communicator with knack for negotiating and closing deals, ensuring customer satisfaction and repeat business.
Overview
9
9
years of professional experience
Work History
Sales Manager
Elder
09.2024 - Current
- Individual contributor role managing sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Supporting the customers through the funnel from initial contact to handover - being the sole point of contact throughout. Building trust & rapport and using a multi channel approach.
- Exceeded sales targets on a month by month basis - 118% Y1 - 107% Y2D
- Supported with onboarding & training of new Sales reps
Head of Sales Development
Zen Educate
09.2023 - 09.2024
- Education social enterprise
- Lead the UK & South African Sales development function (7 reps)
- Implemented various outreach strategies to expand customer base within the UK edcuation sector
- Provided coaching, 1:1 sessions, and development opportunities for current sales representatives
- Generated sales by prospecting leads, cold calling and closing deals.
- Year team performance 104%
Sales Development Manager
Spendesk
01.2022 - 08.2023
- Led a team of 9 BDRs in sales development to acquire new customers in the SaaS sector
- Managed hiring, training, and development of reps while achieving KPIs
- Directed outreach strategies for securing new business opportunities through collaborations with Product, Marketing, and Customer Success teams
- Implemented process enhancements including pitch modifications, reporting tools, coaching schedules, and recognition programs
- Exceeded targets with 115% performance in FY22 and 107% in FY23
- Adapted sales techniques to suit diverse customer segments, improving conversion rates across multiple channels.
Sales Team Lead
Elder
09.2019 - 01.2022
- Effectively directed and supervised a team of Sales professionals while achieving a personal sales target of 142%
- Efficiently recruited and trained new Sales personnel who are actively exceeding expectation
- Implemented comprehensive coaching schemes to ensure individual development
- Introduced multiple fruitful projects/processes to enhance the Sales / marketing teams' performance
- Liaised productively with other departments, chaired company-wide meetings
- Account management and pipeline work was also a crucial element as well
- Carrying a full personal revenue target. Splitting my time between customer and the
- Overachieved on all 11 Months with an average of 137% of Target V Achievement
- Top sales performer 10 out of the 11 months within the Senior Sales role and set a
- New record with 37 customers in a month
- Hired 8 people across the business in a variety of different positions ranging from
- London Sales award top 50 winner - 2022
Global Headhunter - Cloud Division
Emerald Technology
01.2017 - 02.2019
- Effectively headhunted individuals on a global scale -112% Achievement V Target Y1
- Successfully placed candidates in the U.K, Ireland, Nordics, Italy, Germany, France $
- U.S – Placed the first candidates in Italy for now the largest global CRM organization
- Largest first deal in company history at £23,100
- Coordinated with HR teams to streamline recruitment processes, improving efficiency and candidate experience.
- Developed and maintained strong relationships with clients, understanding their unique requirements and providing tailored recruitment solutions.
Education
Degree (2:1) - Business & management
Birmingham City University
07.2025
Skills
- Sales reporting
- Healthcare, B2C, B2B, Education, Fintech
- Looker, Apollo, Salesforce, Lusha
- Sales management
- Customer relationship management
- Team leadership
- Training and development
Hobbies and Interests
- Sports
- Gym
- Football
- Hiking
Websites
Snippets
- South London youth mentor
- Slam.nhs.uk
- Working 1:1 with children in south London to help support their personal growth, development. Ages 9-11 pre high school to offer any guidance I can before they make the step to high school. Involves social and physical activities planned by myself weekly
Timeline
Sales Manager
Elder
09.2024 - Current
Head of Sales Development
Zen Educate
09.2023 - 09.2024
Sales Development Manager
Spendesk
01.2022 - 08.2023
Sales Team Lead
Elder
09.2019 - 01.2022
Global Headhunter - Cloud Division
Emerald Technology
01.2017 - 02.2019
Degree (2:1) - Business & management
Birmingham City University