A dynamic and results-driven professional with expertise in brand management, customer service, and advertising. Demonstrates proficiency in social media marketing, event planning and execution, and digital marketing strategies. Skilled in market research and reporting, CRM and database management, content creation and editing, as well as project management. Utilises analytical thinking to enhance customer engagement and client communication. Adept at using tools such as Canva, Hootsuite, Mailchimp, Google Analytics, WordPress, and Microsoft Office Suite to drive successful campaigns. Committed to leveraging problem-solving skills to achieve organisational goals while continuously seeking opportunities for professional growth.