Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GIDEON OYAYODE

Glasgow,GLG

Summary

Dynamic professional with a proven track record at Outside Clinic Home Care, excelling in customer relationship building and adept in Excel and Office 365. Demonstrated success in enhancing customer experiences and streamlining processes through effective communication and empathy. Achieved notable client outcomes by leveraging marketing insights and performance analysis.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Relationship Partner

Outside Clinic Homecare
11.2023 - Current
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Achieved successful client outcomes by identifying and addressing their unique needs and goals.
  • Collaborated with cross-functional teams to address customer issues and implement process improvements.
  • Collected feedback and suggestions from customers to improve service offerings and enhance the overall customer experience.

Community Care Assistance

Call-In-Homecare Ltd
03.2023 - 10.2023
  • Assisted clients with activities of daily living, including bathing, dressing, toileting and grooming, ensuring dignity and privacy.
  • Provided comprehensive support including palliative care, and end-of-life care, night sitting, and live -in-care, ensuring dignified and compassionate care for service user during their most critical moments.
  • Conducted home visits for at-risk patients, providing necessary medical care and support for improved wellbeing.
  • Performed care and treatments as ordered by physicians and documented actions.

Education

Bachelor of Science - Computer Science

Adebisi Ona-Banjo University
Ogun State, Nigeria
10-2022

Skills

  • Customer relationship building
  • Marketing
  • Performance analysis
  • Empathy
  • Adaptability
  • Communication
  • Data Confidentiality
  • Knowledgeable in [Excel and Office 365]

Certification

Know Your Customer (KYC)
Customer Relationship Management (CRM)
Customer Service & Environment
Customer Service Diploma

Timeline

Customer Relationship Partner

Outside Clinic Homecare
11.2023 - Current

Community Care Assistance

Call-In-Homecare Ltd
03.2023 - 10.2023

Bachelor of Science - Computer Science

Adebisi Ona-Banjo University

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GIDEON OYAYODE