Gideon Kusi
London,ENG
Summary
-Efficient and organized surveillance professional with 3 years in security and safety compliance. Extensive security guard training.
-Highly enthusiastic customer service professional with 3 years client interface experience working as a concierge for upper class condo.
Overview
4
4
years of professional experience
Work History
Concierge/Security
Empire Court
01.2021 - 11.2023
- Security Guard
- -Patrolled The facility and served as a general security presence and visible deterrent to crime and rule infractions.
- ,
- -Answered alarms and investigated disturbances.
- Concierge
- -Assisted guests with any special requests durinTheheir visits.
- -Recorded guest comments or complaints, referring customers to managers as necessary.
- -Performed concierge service.
Front Desk
Capital View Hotel
07.2020 - 12.2021
-Worked as a front desk clerk, checking guest in and out.
-Booking Rooms
-Guest services.
-Help guest with luggage to rooms.
Grounds Crew
St James Memorial
01.2020 - 06.2020
- -Worked mainly on grounds. Assist guest with questions.
- -Maintained and cleaned area. ex: air blowing/pressure cleaning.
- -Worked in multiple restaurants.
Education
Bachelor of Science -
Poltava Technical University
Ukraine06.2017
High School Diploma -
Ghana Senior High School
Eastern Region05.2011
Skills
- Energetic work attitude
- Interior and exterior patrol
- Shift work experience
- First Aid and CPR certified
- Report writing
- Observant
- High level of integrity
- Exceptional customer service
- Exceptional communicator
- Superb interpersonal skills
- Conflict resolution
- Reliable
- Data entry
- Front desk training
- Concierge duties
- Communicates effectively
- Reading comprehension
- Listening skills exceptional multi-tasker
Accomplishments
Managed front desk operations with a staff of four.
Timeline
Concierge/Security
Empire Court
01.2021 - 11.2023
Front Desk
Capital View Hotel
07.2020 - 12.2021
Grounds Crew
St James Memorial
01.2020 - 06.2020
Bachelor of Science -
Poltava Technical University
High School Diploma -
Ghana Senior High School
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