Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gideon Kusi

London,ENG

Summary

-Efficient and organized surveillance professional with 3 years in security and safety compliance. Extensive security guard training.

-Highly enthusiastic customer service professional with 3 years client interface experience working as a concierge for upper class condo.

Overview

4
4
years of professional experience

Work History

Concierge/Security

Empire Court
01.2021 - 11.2023
  • Security Guard
  • -Patrolled The facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • ,
  • -Answered alarms and investigated disturbances.
  • Concierge
  • -Assisted guests with any special requests durinTheheir visits.
  • -Recorded guest comments or complaints, referring customers to managers as necessary.
  • -Performed concierge service.

Front Desk

Capital View Hotel
07.2020 - 12.2021

-Worked as a front desk clerk, checking guest in and out.

-Booking Rooms

-Guest services.

-Help guest with luggage to rooms.

Grounds Crew

St James Memorial
01.2020 - 06.2020
  • -Worked mainly on grounds. Assist guest with questions.
  • -Maintained and cleaned area. ex: air blowing/pressure cleaning.
  • -Worked in multiple restaurants.

Education

Bachelor of Science -

Poltava Technical University
Ukraine
06.2017

High School Diploma -

Ghana Senior High School
Eastern Region
05.2011

Skills

  • Energetic work attitude
  • Interior and exterior patrol
  • Shift work experience
  • First Aid and CPR certified
  • Report writing
  • Observant
  • High level of integrity
  • Exceptional customer service
  • Exceptional communicator
  • Superb interpersonal skills
  • Conflict resolution
  • Reliable
  • Data entry
  • Front desk training
  • Concierge duties
  • Communicates effectively
  • Reading comprehension
  • Listening skills exceptional multi-tasker

Accomplishments

    Managed front desk operations with a staff of four.

Timeline

Concierge/Security

Empire Court
01.2021 - 11.2023

Front Desk

Capital View Hotel
07.2020 - 12.2021

Grounds Crew

St James Memorial
01.2020 - 06.2020

Bachelor of Science -

Poltava Technical University

High School Diploma -

Ghana Senior High School

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Gideon Kusi