Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Gideon Agyei

West Brom,West Midlands

Summary

Experienced logistics professional with a strong background in stock control, secure packing techniques, and cross-dock warehousing. Demonstrates exceptional logistics coordination aptitude and adaptability in dynamic environments. Known for being a collaborative team player with excellent communication skills. Capable of operating various types of equipment and working collaboratively with team members. Adaptable to fast-paced environments and committed to maintaining safety standards.

Career goal includes leveraging expertise to optimise supply chain operations and enhance efficiency.

Overview

17
17
years of professional experience
4028
4028
years of post-secondary education

Work History

Warehouse operator

Sainsbury's Supermarket Ltd
Birmingham, West Midlands
02.2014 - Current
  • Receiving Goods Unloading deliveries from lorries or vans Checking goods against delivery notes Inspecting for damage or defects
  • Storing Inventory
  • Picking and Packing Orders Locating items using pick lists or scanners Packing goods securely for dispatch. Labelling packages correctly
  • Dispatching Orders Loading packages onto delivery vehicles Ensuring the correct documentation is attached Coordinating with delivery drivers or couriers
  • Inventory Control Conducting stock checks and inventory counts Reporting discrepancies or shortages Updating records on warehouse management systems
  • Maintaining Warehouse Cleanliness Sweeping floors and tidying shelves Ensuring health & safety regulations are followed Keeping workstations organized
  • Using Equipment Operating forklifts,PPT, pallet jacks, or hand trucks (with proper training) Using barcode scanners and handheld devices
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
  • Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency

Customer service representative

Tech Mahindra (Ghana Branch)
Accra, Ghana
01.2013 - 11.2013
  • Assisted customers with product-related questions, feedback and complaints.
  • Processed and issued product orders and service upgrades for customers.
  • Addressed customer service enquires quickly and accurately.
  • Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
  • Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
  • Built rapport with customers through courteous and professional communications.
  • Tailored communication style to suit diverse customer demographics, ensuring clarity and positive rapport.

Statistical clerk

Ghana Statistical Service
Accra, Ghana
10.2010 - 12.2012
  • Evaluated statistical data thoroughly, identifying trends and opportunities to help create efficient plans.
  • Conducted data collections to identify effect of trends on companies.
  • Monitored and evaluated the performance of statistical models, making necessary adjustments to enhance accuracy.
  • Developed efficient and innovative strategies to collect data for studies.
  • Recommended modifications to processes related to data collection and data entry conventions and developed implementation plans.
  • Conducted quality control checks to validate the integrity and reliability of statistical findings.
  • Dealt with large amounts of data and files to help find practical solutions to problems.
  • Presented findings and recommendations to senior management through clear, concise reports and presentations.

Administrative Clerk

District Assembly
Kumasi, Ghana
09.2008 - 09.2009
  • Managed office supplies stock and placed orders to replenish inventory, maintaining optimal levels.
  • Reviewed and clarified case notes and conducted record searches to support field investigators.
  • Drafted and typed correspondence, reports, and other documents, maintaining a high standard of professionalism.
  • Implemented tools to enhance business reporting and impact strategic decision making.
  • Liaised with suppliers and service providers, negotiating contracts to secure favourable terms.
  • Coordinated travel arrangements, including booking flights, hotels, and car rentals for staff members.
  • Processed incoming and outgoing correspondence, distributing mail and packages efficiently within the organisation.
  • Managed client communications by answering phones and corresponding through email.

Education

Diploma of Higher Education - Advance Diploma in Project Management

Institute of Commercial Management
Accra,

Bachelor of Science - Statistics and Acturial Science

Kwame Nkrumah University of Science and Technology
Kumai, Ghana
04.2001 - 06.2009

GCSEs - Economic, Mathematics, English

Koforidua Senior High School
Koforidua,

Skills

  • Stock control expertise
  • Secure packing techniques
  • Logistics coordination aptitude
  • Cross-Dock warehousing
  • Team player
  • Adaptability
  • Coordination
  • Collaborative
  • Communication

Affiliations

  • Researching
  • Spend time with my family
  • Watch movies and Listen to music

References

References available upon request.

Timeline

Warehouse operator

Sainsbury's Supermarket Ltd
02.2014 - Current

Customer service representative

Tech Mahindra (Ghana Branch)
01.2013 - 11.2013

Statistical clerk

Ghana Statistical Service
10.2010 - 12.2012

Administrative Clerk

District Assembly
09.2008 - 09.2009

Bachelor of Science - Statistics and Acturial Science

Kwame Nkrumah University of Science and Technology
04.2001 - 06.2009

Diploma of Higher Education - Advance Diploma in Project Management

Institute of Commercial Management

GCSEs - Economic, Mathematics, English

Koforidua Senior High School

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Gideon Agyei