Gianfranco Gentile
London
Summary
A multilingual professional with nearly 20 years of experience driving digital innovation across the localization and healthcare market research industries. My expertise lies in leading global digital workflows, implementing advanced technologies, and delivering high-quality multilingual content across diverse platforms. I specialize in leveraging technology to optimize processes, reduce costs, and enhance operational efficiency. Passionate about contributing to Taiwan's digital economy, I bring a proven track record of innovation and leadership in managing complex, technology-driven projects.
Overview
20
20
years of professional experience
2018
2018
years of post-secondary education
Work History
Linguist Community Manager
THG Fluently
08.2023 - Current
- Played a pivotal role in THG Fluently's Innovation Lab, a cross-departmental taskforce focused on researching and testing advanced localization technologies
- Spearheaded the adoption of Happy Scribe, a cost-effective and efficient speech-to-text tool, improving subtitling workflows
- Conducted ongoing testing of DeepL's formality feature, assessing its applicability to Italian translations for future integration
- Designed and implemented training initiatives to upskill freelance linguists in digital tools and workflows
- Expanded the linguist network by onboarding digital-savvy freelancers to meet the increasing demand for technology-driven localization
- Spearheaded the use of digital platforms for community engagement and performance monitoring, enhancing collaboration and productivity
- Delivered presentations and training sessions on leveraging technology for efficient localization workflows
Global Procurement Manager
M3 Global Research
06.2022 - 08.2023
- Expanded the language service provider pool by 500%, improving access to global digital localization expertise
- Produced monthly cost analysis reports leveraging data insights to identify cost-saving opportunities and optimize workflows
- Delivered training on digital localization tools and processes for internal and external stakeholders
- Led ISO-audit preparations, ensuring compliance with digital localization standards and best practices
Translation Manager
M3 Global Research
01.2019 - 06.2022
- Established the company’s first Language Services Team, overseeing digital workflows for healthcare research content
- Introduced translation memory systems and automated QA tools, generating annual savings exceeding USD 200K
- Managed global digital localization projects, ensuring timely, high-quality multilingual content delivery
Functional Lead – Translations
SERMO
08.2008 - 11.2017
- Implemented state-of-the-art digital localization technology, reducing costs by 66% and enhancing workflow efficiency
- Directed an international team in delivering healthcare market research content across global platforms
- Achieved 97% client satisfaction by developing robust QA workflows and quality assurance standards
Translation Project Coordinator
RWS Group Translations plc
07.2005 - 08.2008
- Managed patent translation workflows using digital tools, ensuring compliance with international standards
- Coordinated with in-house translators, QA teams, and typesetters for seamless project execution
Education
IDM Professional Diploma - Digital Marketing
The Institute of Direct and Digital Marketing
BA Honours - Foreign Languages and Literature
University of Bari
Skills
- Leadership & Mentorship
- Digital Workflow Innovation
- Digital Workflow Optimization
- Technology Implementation
- Strategic Analysis
- Multilingual Expertise
Timeline
Linguist Community Manager
THG Fluently
08.2023 - Current
Global Procurement Manager
M3 Global Research
06.2022 - 08.2023
Translation Manager
M3 Global Research
01.2019 - 06.2022
Functional Lead – Translations
SERMO
08.2008 - 11.2017
Translation Project Coordinator
RWS Group Translations plc
07.2005 - 08.2008
BA Honours - Foreign Languages and Literature
University of Bari
IDM Professional Diploma - Digital Marketing
The Institute of Direct and Digital Marketing
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