Giancarlo Sammarco
Northampton,England
Summary
Accomplished professional with expertise in service quality assurance and risk assessment, known for a holistic approach to performance monitoring and resilience under pressure. Demonstrates exceptional interpersonal communication and team leadership skills, effectively managing time and resources to achieve organisational goals. Proficient in data analytics, with a focus on enhancing operational efficiency and mitigating risks. Committed to continuous improvement and seeking opportunities to leverage skills in a dynamic environment.
Overview
34
34
years of post-secondary education
20
20
years of professional experience
Work history
Service Manager-Prison Mental Health
Northamptonshire Healthcare NHS Foundation Trust
Peterborough, Cambridgeshire
2025.03 - Current
- Led and supported the mental health prison in-reach team for quality care delivery.
- Managed enhanced support service for females with complex needs and behaviours.
- Implemented culture change for integrated care, enhancing collaboration across teams.
- Provided managerial supervision and conducted appraisals for direct clinical reports.
- Maintained service delivery within budgets during extended NHS prison healthcare contraction.
- Implemented a self-referral process for prison residents to access care.
- Briefed teams on key performance indicators and best practices, improving record quality awareness.
- Strengthened relationships with senior prison operations staff to ensure adherence to security protocols.
- Led staff through high-pressure remand turnover with rapid decisive guidance.
- Completed mandated NHFT clinical auditing tools for ongoing assurance.
- Investigated staff conduct issues, produced summary reports, and presented hearings.
- Investigated staff grievance issues, produced findings reports for directorate submission.
- Adapted interventions using patient feedback to keep services responsive.
Service Manager, NHFT Gender Identity Services
Northamptonshire Healthcare NHS Foundation Trust
Daventry, Northamptonshire
2015.09 - 2025.03
- Managed day-to-day GIC operations largely autonomously for consistent service quality.
- Acted as the main interface between service and NHS England specialist commissioners.
- Coordinated consultation-model design with gender specialist clinician to enhance service delivery.
- Monitored NHFT mandatory training supervision and staff appraisal KPI targets to ensure compliance and quality.
- Managed staffing and non-staffing pay budgets, facilitating effective resource allocation for service delivery.
- Submitted successful additional bid to secure increased NHS England finances.
- Produced detailed quarterly monitoring and quality assurance reports by deadlines.
- Developed nursing roles within GIC for non-medical prescribing training.
- Led adoption of role-specific training for nursing practice.
- Investigated patient and relative concerns using PALS and formal resolution.
Integrated Teams Manager
Northamptonshire Healthcare NHS Foundation Trust
Northampton, Northamptonshire
2012.04 - 2014.05
- Delivered senior managerial leadership across diverse health services, aligning operations with skill-set philosophy.
- Managed 8 district nursing teams, plus community mental health and CTPLD pathways.
- Supervised team leads and operational managers, ensuring high visibility and support across services.
- Met key performance targets while staying within agreed budget envelopes.
- Led delivery through locality sectors, covering central Northampton services.
- Oversaw Willow Close residential respite unit for severe learning disabilities.
Service Manager for Community Mental Health Teams
Northamptonshire Healthcare NHS Foundation Trust
Daventry, Northamptonshire
2009.02 - 2012.04
- Expanded leadership role to oversee older people's CMHT, fostering collaboration and continuity of care.
- Managed daily operations for adult CMHT at Towcester, ensuring effective support for service users.
- Integrated adult CMHT operations at Towcester to enhance service delivery. in Daventry into Towcester services during final 18 months.
Modern Matron
Northamptonshire Healthcare NHS Foundation Trust
Kettering, Northamptonshire
2006.06 - 2009.02
- Provides effective, safe acute adult inpatient ward delivery across hospital site.
- Led investigations into serious incidents and complaints for adult inpatient services, ensuring accountability and compliance.
- Monitored, reported, and executed quality assurance directives and improvement strategies, driving continuous service enhancement.
- Supervised and mentored ward managers across inpatient wards, enhancing leadership capability and care standards.
- Acted as a senior nursing role model, providing guidance and support across all wards.
- Chaired disciplinary and conduct hearings for nursing and related staff.
- Leads patient advocacy engagement with patient services and third sector stakeholders.
- Managed health and safety protocols for users of the Welland Centre, ensuring compliance and safety.
- Implements statutory infection prevention and control standards and supporting processes.
Education
Diploma of Higher Education - Mental Health Nursing
Sir Gordon Roberts College of Nursing and Midwifery
Northampton, Northamptonshire 1993.03 - 1996.03
Registered Mental Health Nurse - (PIN: 93C2155E)
Nursing and Midwifery Council (NMC)
London 1996.03 - 2027.03
Skills
- Quality assurance
- Risk mitigation
- Performance tracking
- Data analytics
- Holistic approach
- Team Leadership
- Resilience under pressure
- Time-management
- Interpersonal communication
Affiliations
- Music Production
Timeline
Service Manager-Prison Mental Health
Northamptonshire Healthcare NHS Foundation Trust
2025.03 - Current
Service Manager, NHFT Gender Identity Services
Northamptonshire Healthcare NHS Foundation Trust
2015.09 - 2025.03
Integrated Teams Manager
Northamptonshire Healthcare NHS Foundation Trust
2012.04 - 2014.05
Service Manager for Community Mental Health Teams
Northamptonshire Healthcare NHS Foundation Trust
2009.02 - 2012.04
Modern Matron
Northamptonshire Healthcare NHS Foundation Trust
2006.06 - 2009.02
Registered Mental Health Nurse - (PIN: 93C2155E)
Nursing and Midwifery Council (NMC)
1996.03 - 2027.03
Diploma of Higher Education - Mental Health Nursing
Sir Gordon Roberts College of Nursing and Midwifery
1993.03 - 1996.03