Summary
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Gheermiel Dimaandal

Belfast,ANN

Summary

Dedicated professional with a strong foundation in customer service excellence and stock management. Proficient in cash register maintenance, returns processing, and payment processing, ensuring seamless transactions and customer satisfaction. Demonstrates expertise in product knowledge, order taking, and order packing, contributing to efficient merchandising and inventory control. Skilled in issue resolution and cash handling, with a keen eye for detail supported by strong mathematical abilities. Committed to leveraging these skills towards achieving operational efficiency and enhancing the customer experience.

Work History

E commerce

WEBSITE MANAGEMNT,KEN LACABA
Belfast
  • Scheduled deliveries for online orders to streamline ecommerce operations.
  • Boosted online sales through strategic ecommerce initiatives.
  • Assisted in developing ecommerce section of website for increased sales opportunities.
  • Set up payment and shipping terms within websites such as shopify to ensure seamless eCommerce operations.
  • Improved efficiency and productivity by acquiring new skills.
  • Increased customer satisfaction by resolving issues.
  • Completed customer orders with speed and accuracy.
  • Carried out day-to-day duties accurately and efficiently.
  • Developed and executed digital marketing strategies for brand and product awareness, eCommerce sales and wholesale account support across all digital channels.

Cashier

BAR STAFF MOUNT CHARLES,FOJO MEAL PREP,SUKII CAFE
Belfast
  • Collaborated closely with store management for daily operations success.
  • Maintained clean and organised workspace to ensure efficient service.
  • Processed payments swiftly for improved customer experience.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Greeted each customer warmly, creating friendly shopping environment.
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Assisted customers with enquiries to enhance their shopping experience.
  • Kept checkouts areas and general store clean and orderly.
  • Resolved customer complaints and answered queries about store products.

Education

GCSEs -

Dundonald High
Belfast

BTEC Business Level 3

Belfast Metropolitan College
Belfast

Skills

  • Customer service excellence
  • Stock management
  • Cash register maintenance
  • Returns processing
  • Product knowledge
  • Cash handling
  • Payment processing
  • Order taking
  • Order packing
  • Till and cash handling
  • Mathematics
  • Issue resolution
  • Merchandising
  • Inventory control

Affiliations

  • fahsion
  • running
  • gym

Languages

philipino
Advanced

References

References available upon request.

Timeline

GCSEs -

Dundonald High

BTEC Business Level 3

Belfast Metropolitan College

E commerce

WEBSITE MANAGEMNT,KEN LACABA

Cashier

BAR STAFF MOUNT CHARLES,FOJO MEAL PREP,SUKII CAFE

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Gheermiel Dimaandal