Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Ghazanfar Ayyaz

Ghazanfar Ayyaz

London,UK

Summary

Detail-oriented and highly organized Administrative Support Specialist with experience in property administration, customer service, diary management, document creation, and operational coordination. Adept at managing executive schedules, handling confidential correspondence, arranging travel, and supporting business functions with efficiency and discretion. Skilled in using Microsoft Office Suite, data management tools, and organizational strategies to optimize workflow and business operations. Experienced in liaising with external clients, property visit coordination, and invoice processing.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Shopify Store Administrator(Remote)

Ripping It Outdoors
Miami,Florida, USA
01.2024 - 03.2025
  • Oversee inventory and data management, maintaining records and compliance
  • Liaise with external vendors, suppliers, and stakeholders for business processes
  • Improved stock management with meticulous inventory checks.
  • Provided information on products and services, facilitating informed purchases.
  • Processed payments for smoother checkout procedures.
  • Approved customer refunds and exchanges upon close item inspection.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Managed over 50 customer calls per day.

Data Entry & Leads Generation Expert

Upwork
Remotely, USA
01.2017 - 12.2024
  • Diary and inbox management, scheduling meetings, handling calls, and coordinating business appointments
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Arrange travel and accommodation, preparing itineraries for executives and teams
  • Compile, reconcile, and process expense and mileage claims for approval
  • Create, format, and update business documents, presentations, and reports
  • Conduct data entry, lead generation, and document collation for business projects
  • Handle confidential correspondence on behalf of senior management
  • Increased sales by 10%
  • Increased customer satisfaction by resolving issues.

Property Administrator & Customer Service Specialist

Remote
Florida, USA
01.2017 - 02.2020
  • Create property particulars and maintain property listings
  • Carry out property visits and liaise with clients
  • Handle incoming telephone inquiries with professionalism and tact
  • Utilize property database to manage client records and details
  • Process invoices, ensuring accurate documentation and timely payments
  • Maintain clear and open communication with external clients and vendors
  • Work collaboratively with internal teams to optimize workflow and customer experience
  • Managed + daily calls, taking orders and escalated cancellations.

Education

Master of Science - Computer Science

Superior University Lahore
Lahore,Pakistan
01.2022 - 12.2024

MSc - Computer Science

University of Law

Skills

  • Customer Service
  • Correspondence Management
  • Microsoft Office Suite
  • Document Preparation
  • Document Formatting
  • Data Entry
  • Administrative Organization
  • Supplier Liaison
  • Vendor Liaison
  • Confidential Business Support
  • Store visual merchandising
  • Retail sales analysis
  • Data entry accuracy
  • MS office proficiency
  • Profit and loss understanding

Custom

Part-time administrative support roles., Eligible to work in the UK.

Timeline

Shopify Store Administrator(Remote)

Ripping It Outdoors
01.2024 - 03.2025

Master of Science - Computer Science

Superior University Lahore
01.2022 - 12.2024

Property Administrator & Customer Service Specialist

Remote
01.2017 - 02.2020

Data Entry & Leads Generation Expert

Upwork
01.2017 - 12.2024

MSc - Computer Science

University of Law

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