Ghania Zahid
Bangor
Summary
ISTQB-certified QA Engineer with experience in web application testing. Proficient in manual and regression testing, test case design, and defect reporting within Agile frameworks. Proven leadership in E-Learning Technical Development, demonstrating strong communication and mentoring abilities. Committed to advancing a QA career with a focus on test automation.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
QA engineer
Arbisoft
02.2025 - Current
- Executed manual and regression testing for web applications to ensure functionality and stability.
- Designed and maintained comprehensive test cases based on requirements and user stories.
- Logged, tracked and verified defects using Jira and GitHub while collaborating with developers for resolution.
- Participated in agile ceremonies to provide QA insights on new features.
- Conducted exploratory testing to uncover edge cases and usability issues.
- Created and maintained QA documentation including test plans, checklists and reports.
Team Lead – Operations Authoring
Arbisoft
11.2023 - Current
- Facilitated team operations by assigning tasks and reviewing deliverables to maintain quality standards.
- Assisted in interview and hiring processes, focusing on candidate evaluation and onboarding.
- Enhanced requirement analysis and communication skills by collaborating with stakeholders and cross-functional teams.
- Implemented process improvements to boost operational efficiency and content quality.
E-Learning Technical Developer
Arbisoft
04.2022 - 10.2023
- Created technical content and digital modules, including assessments and instructional materials.
- Assisted clients in gathering requirements and feedback to ensure learning objectives alignment.
- Improved instructional quality and documentation by standardising processes and enhancing user comprehension.
- Collaborated with cross-functional teams to deliver e-learning solutions on time.
Education
MS - Software Engineering
University of Agriculture
08.2018 - 10.2021
Msc - Computer Science
University of Agriculture
08.2016 - 08.2018
Skills
- Manual and functional testing
- Regression and exploratory testing
- Test case design and documentation
- Defect reporting and planning
- Jira and GitHub proficiency
- Agile and Scrum methodologies
- Software development lifecycle (SDLC)
- SQL and Python fundamentals
- HTML and CSS knowledge
- E-learning content development
- Client requirement gathering
- Analytical thinking
- Project adaptability
- Team leadership
- Collaboration techniques
Certification
- ISTQB Certified Tester – Foundation Level (CTFL) – License No: [25-CTFL4-1686-PK]
- Hands-on Manual Testing Training – Certificate
- Software Testing Bootcamp – Course
- Quality Assurance Mastery – Course
- Web Development – Certificate
References
Reference can be furnished upon request.
Timeline
QA engineer
Arbisoft
02.2025 - Current
Team Lead – Operations Authoring
Arbisoft
11.2023 - Current
E-Learning Technical Developer
Arbisoft
04.2022 - 10.2023
MS - Software Engineering
University of Agriculture
08.2018 - 10.2021
Msc - Computer Science
University of Agriculture
08.2016 - 08.2018