Summary
Overview
Work History
Education
Skills
Certification
Websites
Work Preference
Work Availability
Languages
Interests
Software
Timeline
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Geun Hwa Jeon

Geun Hwa Jeon

Salesforce Administrator
London

Summary

Salesforce Administrator (3x Certified) experience in CRM, Portal and Automations eager to secure entry-level Salesforce Administrator position.

Passionate about learning and applying new knowledge in work. Background as an Applied Behavior Analysis tutor equipped with strong skills in data management, problem-solving, and user support. Achieved three Salesforce certifications and undergone training on Trailhead and Supermums Course for readiness in Salesforce ecosystem.

Overview

3
3

Salesforce Certifications

3
3

Trailhead Superbadge

4
4
years of post-secondary education

Work History

Experience Cloud Personal Project

Home
London
2023 - 2023

The Experience Portal for a restaurant is organized into two distinct sections: the ‘Main Website’ and the ‘Personal Page’. The Main Website includes the ‘Case’, ‘Order’, and ‘Location’ sections. These sections facilitate automatic order placement, delivery personnel assignment, and updates to the Personal Pages, which include progress tracking and delivery personnel information. Feedback can be submitted via the Case page on the website or by email. This feedback is then directed to the case queue based on the tier of the individual. Customers can also leave reviews about the food they ordered, which are automatically displayed on the review page

Applied Behavior Analysis Tutor

Beyondautism
01.2020 - 09.2023
  • Managing a Team, Solving problems, Training new members
  • Data management, Reports, visual Graph, Communicate with Customer

Play Therapist

Sungmo, Love Tree
06.2016 - 06.2018

Education

Artificial Intelligence in Advanced Engineering - Artificial Intelligence

Korea National Open University
Remote
08.2024 - 08.2028

Supermums Consultant - Salesforce

Supermums
Remote
04.2024 - 07.2024

Salesforce - Salesforce

Trailhead
Londonderry, United Kingdom
01.2024

Master's Degree in Psychology -

Kwangwoon University
02.2019

Bachelor's Degree in Psychology -

Nazarene University
08.2014

Skills

  • Patience and Empathy
  • Problem-solving skills
  • Collaboration and Teamwork
  • Salesforce Customization
  • User Administration
  • Workflow Management
  • Process Automation
  • Lightning Experience
  • Salesforce Configuration
  • Data Management
  • Report building
  • Email Template Design
  • Time Management
  • Task Prioritization
  • Analytical Skills
  • Systems administration

Certification

  • Salesforce Certified Advanced Administrator, Dec 2023
  • Salesforce Certified Platform App Builder, Dec 2023
  • Salesforce Certified Administrator, Nov 2023
  • Lightning Experience Reports & Dashboards Specialist 2024
  • Flow Administration Superbage Unit 2023
  • Business Administration Specialist 2023
  • User Authentication Settings Superbadge Unit 2023
  • Flow Fundamentals Superbadge Unit

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureWork from home optionHealthcare benefitsPersonal development programsPaid time off

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Korean
Bilingual or Proficient (C2)

Interests

Artificial intelligence

Book

Ukulele

Riding horse

Software

Microsoft Word

Microsoft Team

Salck

Microsoft Excel

Timeline

Artificial Intelligence in Advanced Engineering - Artificial Intelligence

Korea National Open University
08.2024 - 08.2028

Supermums Consultant - Salesforce

Supermums
04.2024 - 07.2024

Experience Cloud Personal Project

Home
2023 - 2023

Applied Behavior Analysis Tutor

Beyondautism
01.2020 - 09.2023

Play Therapist

Sungmo, Love Tree
06.2016 - 06.2018

Salesforce - Salesforce

Trailhead

Master's Degree in Psychology -

Kwangwoon University

Bachelor's Degree in Psychology -

Nazarene University

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Geun Hwa JeonSalesforce Administrator