Gesney Dancey-Smith
Bristol
Summary
Personable with natural ability to lead and inspire teams, proven success in ensuring smooth operations in high-pressure environments, demonstrating exceptional ability to perform under pressure while maintaining empathy and effective communication. Committed to leveraging these skills to achieve career goals in a collaborative environment.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Bar Supervisor
Marstons
Bristol
10.2023 - Current
- Cultivated a friendly environment through maintaining excellent interpersonal skills.
- Extensive knowledge of classic and modern cocktail specs, promotions and menu pricing.
- Performed responsible alcohol service.
- Managed cash handling systems, ensuring transaction procedures were followed on high-volume nights.
- Built loyal customer base by providing top quality service.
Shift Leader
Pizza Rova
Bristol
11.2021 - 10.2023
- Supported management operations.
- Efficiently managed food preparation, inventory and pizzeria set-up within short timeframes.
- Demonstrated leadership though team member training and mentoring.
- Delivered team meetings to foster communication and create high workplace morale.
- Oversaw stock take, mitigating risk of shortages or overstock situations.
- Assigned tasks, projects and responsibilities to team members, monitoring status.
Home Moves Advisor
Ecotricity Ltd
Stroud
11.2019 - 09.2021
- Managed customer service operations across multiple channels.
- Ensured GDPR compliance and demonstrated sensitivity to vulnerable clients.
- Utilised various CRM systems to process invoicing and resolve queries.
- Performed cross-departmental collaboration for domestic and commercial customers
Education
Bachelor of Arts - Philosophy
University of the West of England
Bristol 09.2021 - 07.2025
A-Levels - Law
Cirencester Sixth Form College
Cirencester 09.2017 - 06.2019
A-Levels - Classical Civilisations
Cirencester Sixth Form College
Cirencester 09.2017 - 06.2019
A-Levels - Psychology
Cirencester Sixth Form College
Cirencester 09.2017 - 06.2019
Skills
- Active listening and attention to detail
- Patience and resilience
- Empathy and compassion
- Problem solving and team collaboration
- Communication adaptability and conflict resolution
- High pressure performance
Certification
Driving license.
Affiliations
- Bodybuilding/training
References
References available upon request.
Timeline
Bar Supervisor
Marstons
10.2023 - Current
Shift Leader
Pizza Rova
11.2021 - 10.2023
Bachelor of Arts - Philosophy
University of the West of England
09.2021 - 07.2025
Home Moves Advisor
Ecotricity Ltd
11.2019 - 09.2021
A-Levels - Law
Cirencester Sixth Form College
09.2017 - 06.2019
A-Levels - Classical Civilisations
Cirencester Sixth Form College
09.2017 - 06.2019
A-Levels - Psychology
Cirencester Sixth Form College
09.2017 - 06.2019
Similar Profiles
Paul SmithPaul Smith
Head chef at MarstonsHead chef at Marstons
Charlotte GeorgeCharlotte George
Waiting and Bar Staff at MarstonsWaiting and Bar Staff at Marstons
Freya ColtmanFreya Coltman
Waitress at MarstonsWaitress at Marstons
DOMINIKA SIPOSOVADOMINIKA SIPOSOVA
Warehouse desk clerk at LidlWarehouse desk clerk at Lidl
Marlee FlemingMarlee Fleming
Sales Associate at Plato's ClosetSales Associate at Plato's Closet