Summary
Overview
Work History
Education
Skills
Timeline
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GERRY WEATHERALL

Regional Sales And Technical Support Manager
GLASGOW

Summary

Driven Area Sales Manager with years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.

Overview

29
29
years of professional experience
2
2
years of post-secondary education

Work History

Sole Trader

GW Safety Services
GLASGOW
04.2022 - Current
  • Set up own business after redundancy to provide expert technical support
  • Continued working relationship with previous employers
  • Providing troubleshooting services to housing associations, electrical wholesalers and FireAngel clients

Area Sales Manager and Technical Support Manager

FireAngel Safety Technology
GLASGOW
08.2018 - 04.2022
  • Role required me to grow sales within existing wholesalers and to develop sales with new wholesalers within Scotland and Ireland
  • Hit all yearly targets - 2019 up 14%, 2020 up 18%, 2021 up 23%
  • Hit targets during pandemic periods
  • Also required to help identify and secure new contracts within the social housing and the new build sector
  • Support our regional specification manager with winning new contracts and then supporting them through product training and onsite support
  • Developed good relationships with wholesalers and social housing managers
  • Given extra role of Technical support manager
  • Tasked to train all installers on our product and to advise and troubleshoot on site problems to support all the new business we won.
  • Identified issues, analyzed information and provided solutions to problems.
  • Trained and developed personnel to improve safety, employee relations and resolve product issues.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Installation and Contract Manger and Surveyor

Rixonway
01.2014 - 08.2018
  • Contract manager covering Scotland, Ireland, and North of England
  • The role required me to ensure all contracts from our social, private development, merchant and supply and fit sectors were properly serviced, maintained, and developed in Scotland
  • This involved kitchen survey visits at tenant level, organising delivery of kitchen programmes to client requirements, meeting with housing associations, house builders and merchants to develop new projects and sales, organising and co coordinating my teams of fitters for new build house projects and generally ensuring superior levels of service management for Scotland
  • My role required me to be able to respond to and fix any problems that occurred throughout our region
  • I steadily progressed in my role form joining Rixonway, been given more and more responsibility for the region
  • I enjoyed a great working relationship with clients and contractors, with many passing these sentiments onto my managers

Project Manager Team Leader

Scotland, Symphony Group
03.2007 - 01.2014
  • Role required project management of several of the company’s large kitchen contracts with local councils and housing associations, which I was at one point, in charge of a team of up to 6 surveyors
  • The role required an awareness of the complexity of installations with 100% accuracy to ensure no set backs or hold ups on installation, and this is what I encouraged the team to strive towards
  • My role meant I needed to ensure all surveys were carried out without error, and all kitchens were complete and delivered on time to ensure a trouble-free installation
  • I also had to ensure all remedial work was done and completed within the given time frame meaning constant dialogue with the customer and client, and liaising with factory, installers and tenants to solve all problems
  • The role also required report management, which kept all aspects of the survey to installation process clear and updated to all of the clients.

Sales Manager

Balmoral/DM Design Kitchens and Bathrooms
02.2005 - 03.2007
  • Role required meeting and exceeding sales targets in the home improvement industry
  • Duties included the training and motivation of sales reps, recognising weaknesses and strengths and building successful sales reps
  • Role required going on appointments to client’s homes advising on, and designing kitchens, bedrooms, or bathrooms with a view to obtaining new business for the company
  • Role required meeting targets, managing individuals, receiving, and processing contracts, working in the public area and being able to work under pressure and with my own initiative
  • The role also meant ensuring all installations had been carried out correctly, and if required, ensuring the installation team completed all remedial work to ensure customer satisfaction.

Assistant Sales Manager

Living Design Home Improvements
01.2002 - 02.2005
  • Role required meeting and exceeding sales targets in the home improvement industry
  • Duties included assisting and covering for the sales manager in the day to day running of a sales team
  • Role required going to customers homes and advising and designing fully fitted kitchen furniture with a view to sales for the company
  • I was promoted to this post very quickly due to my attitude and commitment.

Maintenance and Field Service Technician

PSEng
Alloa
08.2001 - 01.2002
  • Role required the maintenance and field service process support to company’s customers based in Scotland and Northern Ireland
  • Customers were high volume electronic manufacturers.

Surface Mount Maintenance Lead Technician

Motorola, Easter Inch
Bathgate
06.1993 - 08.2001
  • Role required the co-ordination and supervision of a seven-person maintenance squad
  • Duties included surface mount maintenance and technical process support to a high volume production plant, covering a number of production lines
  • These duties demanded that the production line be back up correctly with the minimum of downtime, with work and costing reports sent to management and engineering groups
  • Promoted to lead the running of the surface mount maintenance team
  • Designed a new surface mount maintenance equipment management database
  • Implemented maintenance CPK (process capability measurement) improvement measurements, to help identify and improve any poor performing machines
  • Devised and implemented training matrix and training programs to help highlight and then improve technician weaknesses
  • Mentor to the apprentices who were part of the Modern Apprentices scheme.

Education

HNC - Mechatronics

West Lothian College
01.1998 - 01.2000

O Levels -

John Ogilvie High School
04.2001 -

Skills

  • National accounts management
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Timeline

Sole Trader

GW Safety Services
04.2022 - Current

Area Sales Manager and Technical Support Manager

FireAngel Safety Technology
08.2018 - 04.2022

Installation and Contract Manger and Surveyor

Rixonway
01.2014 - 08.2018

Project Manager Team Leader

Scotland, Symphony Group
03.2007 - 01.2014

Sales Manager

Balmoral/DM Design Kitchens and Bathrooms
02.2005 - 03.2007

Assistant Sales Manager

Living Design Home Improvements
01.2002 - 02.2005

Maintenance and Field Service Technician

PSEng
08.2001 - 01.2002

O Levels -

John Ogilvie High School
04.2001 -

HNC - Mechatronics

West Lothian College
01.1998 - 01.2000

Surface Mount Maintenance Lead Technician

Motorola, Easter Inch
06.1993 - 08.2001

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GERRY WEATHERALLRegional Sales And Technical Support Manager