Gerin John

Bristol Laboratories Ltd

Luton London United Kingdom, Central Bedfordshire

06.2022 - Current

Patient Interaction and Front Desk Operations: Greeted and assisted visitors, ensuring a welcoming and professional environment. Coordinated with internal teams to manage workflows and maintain smooth operations.
Record-Keeping and Documentation: Maintained accurate records of quality control processes, ensuring compliance with Good Laboratory Practices (GLP) and MHRA guidelines. This experience translates directly to managing patient records and billing information.
Billing and Insurance Coordination: Utilized SAP for purchasing and cost tracking, ensuring accurate financial records and resolving discrepancies. This aligns with processing insurance claims and verifying coverage.
Communication and Coordination: Collaborated with cross-functional teams, vendors, and contractors, demonstrating strong interpersonal and communication skills. This is essential for interacting with patients, medical staff, and insurance providers.
Attention to Detail: Conducted internal audits and supported external inspections, showcasing meticulous attention to detail—critical for verifying patient information and resolving billing issues.
Training and Team Support: Conducted monthly training sessions for team members, ensuring compliance with procedures. This demonstrates leadership and the ability to support team operations.
Software Proficiency: Proficient in MS Office (Excel, Word) and SAP, with experience in data entry, report generation, and record-keeping.