Geri Thompson

• Managed the entire process for internal and external exams in an independent 11-18 school, including registrations, entry submission, delivery of JCQ compliant exam series' and timely results and post results provision.
• Worked to multiple, strict administrative deadlines with precise attention to detail, following complex rules and regulations. Failure to meet these can have an impact on student's results as well as the school's costs
• Build positive relationships with multiple stakeholders including awarding organisations, teaching staff, SENCo, students and parents, handling sensitive information with discretion and confidentiality throughout.
• Maintained composure and professionalism under pressure whilst dealing with unpredictable situations or emergencies during exams balancing empathy for students with compliance to regulations
• Responsible for the ongoing recruitment, management and annual training of the invigilation team leading to enhanced execution of duties and a smooth exam series for the students.

• Assistant lead in a Further Education exams team, managing the exam process for vocational and general qualifications for full time students and apprentices.
• Responsible for the smooth and compliant administration of all exams and qualification claims within the college. This role involved significant administrative, organisational, and communication skills, requiring close collaboration with staff, students, and external bodies.

• Responsible for the seamless conduct of examinations across multiple exam venues. Adhered strictly to invigilation guidelines as provided by examining bodies, promoting consistency and professionalism throughout my role.

• Parent Governor with responsibility for training and development.
• Volunteered in class as required, supporting small groups of pupils with learning tasks and offered assistance to teachers with administrative support and classroom management.

• Liaised with sales, marketing teams and manufacturers to ensure optimal range and product levels
• Managed key national accounts providing excellent customer service

• Worked closely with buyers and manufacturers, managing the product range and budget for a chain of retail stores.

Analysed sales and allocated merchandise to meet and exceed sales targets