Gergő Szabó
Hemel Hempstead,Hertfordshire
Summary
Dedicated professional with over five years in delivery driving, retail, warehouse operations, and team supervision. Skilled in managing multiple priorities in fast-paced environments while delivering exceptional customer service and leading teams. Expertise in multi-drop deliveries, route planning, stock management, and vehicle inspections, with a focus on safety, accuracy, and operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work history
Delivery driver
RossCo
Watford, Hertfordshire
05.2025 - Current
- Complete multi-drop deliveries while meeting strict delivery schedules.
- Pack, prepare, and accurately check customer orders before dispatch.
- Maintain regular communication with customers regarding delivery times and updates.
- Carry out daily vehicle checks, monitor vehicle condition, and report maintenance issues promptly.
- Assist with warehouse operations, including loading, unloading, and stock handling.
- Ensure compliance with health and safety procedures and maintain accurate delivery documentation.
Warehouse Operative
DMS flooring supplies
Hemel Hempstead, Hertfordshire
10.2024 - 02.2025
- Accept deliveries of flooring materials (e.g., carpets, laminate, hardwood, tiles)
- Follow health and safety regulations, including manual handling and PPE requirements
- Conduct regular inventory checks to ensure stock levels are accurate
- Label products correctly and update stock databases
- Assist trade customers and contractors with product collection
- Handle customer inquiries about stock availability and delivery times
Supervisor
Screwfix
Hemel Hempstead, Hertfordshire
01.2024 - 10.2024
- Supervise and support a team to deliver high-quality customer service
- Handle customer complaints, process refunds and exchanges, and resolve issues efficiently
- Train and mentor new employees to align with company service standards
- Ensure smooth store operations, including stock management and compliance with safety regulations
- Monitor customer interactions to drive satisfaction and brand loyalty
Retail Assistant
Screwfix
Hemel Hempstead, Hertfordshire
10.2022 - 01.2024
- Assisted customers with product selection and provided expert recommendations
- Processed transactions, returns, and exchanges accurately using POS systems
- Maintained store presentation, conducted visual merchandising, and restocked inventory
- Resolved customer inquiries professionally, ensuring a positive shopping experience
- Supported order processing, picking, and dispatching online orders
Warehouse Operative
Next Distribution
Hemel Hempstead, Hertfordshire
08.2020 - 10.2022
- Assisted in order fulfillment, picking, packing, and shipping customer orders efficiently
- Maintained inventory accuracy and ensured timely stock replenishment
- Adhered to health and safety regulations while handling warehouse operations
- Provided support to the customer service team regarding order inquiries
Warehouse Operative
FedEx UK
London, Greater London
09.2019 - 03.2020
- Managed the sorting and dispatching of packages to ensure on-time delivery
- Assisted with inventory control and maintained warehouse organization
- Coordinated with delivery teams to improve service efficiency
Drivers Mate
Sofology
London, Greater London
04.2019 - 09.2019
- Read maps and GPS systems to select best delivery routes
- Kept customers informed about delivery times and details
- Ensure safe and efficient delivery and assembly of furnitures
- Dealing with customer issues, helping with disposal of old furnitures
AV Technician
Sinton Export
Oradea, Bihor
03.2017 - 01.2019
- Equipment setup, installation and operation
- Technical troubleshooting on live events
- Ensuring equipment was fully operational and well maintained for each event
- Collaborate with event organizers and performers to achieve excellent quality shows
- Organize and store AV equipment securely
- Track and maintain inventory, ensuring all items are accounted for
- Coordinate transportation and setup of AV gear at different locations
Education
GCSES - Social Science
Theoretical High School "Ady Endre"
Oradea2015
Skills
- Customer service and relationship management
- Team leadership
- Multi-drop delivery and route planning
- Time management
- Warehouse management
- Route optimisation
- Order picking, packing and accuracy checking
- Excellent verbal and written communication
- Vehicle inspections and maintenance reporting
- Problem-solving and conflict resolution
- Microsoft Office and computer literacy
Languages
Hungarian
Native
Romanian
Fluent
English
Fluent
Certification
- First Aid
- Level 2 Food Hygiene and Safety for Catering
Personal Information
Affiliations
- History
- Gaming
- Songwriting and music
- Astrology
- Live music
Timeline
Delivery driver
RossCo
05.2025 - Current
Warehouse Operative
DMS flooring supplies
10.2024 - 02.2025
Supervisor
Screwfix
01.2024 - 10.2024
Retail Assistant
Screwfix
10.2022 - 01.2024
Warehouse Operative
Next Distribution
08.2020 - 10.2022
Warehouse Operative
FedEx UK
09.2019 - 03.2020
Drivers Mate
Sofology
04.2019 - 09.2019
AV Technician
Sinton Export
03.2017 - 01.2019
GCSES - Social Science
Theoretical High School "Ady Endre"