Gerda Lapinskaite
London
Summary
Dynamic, solutions-driven professional with over 6 years' experience leading high-performing teams across hospitality, coworking, and events. Proven ability to build systems from scratch, optimise digital workflows, and drive operational efficiency in fast-paced environments. Currently General Manager at a hybrid coworking, wellness, and events club, overseeing F&B residencies, operations, memberships, and compliance. People-oriented and highly focused on process improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager - Operations & Memberships
LOOM Club
London
06.2025 - Current
- Oversee daily operations across a multi-use organisation
- Manage memberships, suppliers, F&B partners, and compliance
- Keep operational systems, booking platforms, and documentation running smoothly
- Lead and support teams through clear rotas, onboarding, and regular communication
- Work with leadership to improve structure, processes, and service delivery
General Deputy - Operations
LOOM Club
London
04.2024 - 06.2025
- Supported core operations and internal workflows
- Managed member enquiries, onboarding, and retention processes
- Coordinated staff rotas, FOH coverage, and compliance tasks
- Maintained internal tools, documents, and shared systems
- Assisted with operational improvements and reporting
Duty Manager (Central Ops & FOH)
The Bike Shed
London
04.2021 - 04.2024
- Managed FOH shifts and supported daily venue operations
- Introduced and improved digital training tools to reduce training time and improve consistency
- Built strong member relationships
- Ensured health & safety procedures were followed
General Manager
Good Life Diner / BarWorks
London
11.2018 - 04.2021
- Ran daily operations for a full-service venue
- Oversaw all supplier comms, private hire, and social media management
- Managed staffing, payroll, budgets, inventory, and suppliers
- Controlled costs while meeting business targets
- Launched a loyalty programme that increased repeat custom
- Led post-lockdown re-opening and stabilised operations
Assistant Project Manager
FSC, Calico
06.2018 - 11.2018
- Supported operational planning and project delivery
- Coordinated suppliers, schedules, and orders
- Assisted with staff training and GM responsibilities
- Helped improve internal processes
Receptionist / Social Media Executive
Shoreditch Bars Group
07.2017 - 04.2018
- Managed front desk operations, bookings, and payment processing
- Managed reception and central enquiries
- Handled calls, emails, bookings, and tours
- Posted event and venue updates across social media for 7 locations
- Set up practical admin systems and supported daily operations
- Maintained inventory and updated digital and paper filing systems
- Advocated for the brand through consistent and engaging social media content
Education
GCSEs / A-Levels -
Skills
- Process and operations management
- Residencies Management
- Data Analysis and Operational Reporting
- Client Relationship Management
- Sales strategy
- SOP creation and optimisation
- Community and membership management
- Team leadership, onboarding, and performance support
Languages
English
Proficient
C2
Lithuanian
Proficient
C2
Russian
Elementary
A2
Certification
- Personal Licence
- Notion for Client and Project Management certified
Interests
- Personal growth
- Fitness and wellbeing
- Travelling and exploring new cultures
- Time outdoors
- Interest in fashion and design
Timeline
General Manager - Operations & Memberships - LOOM Club
06.2025 - Current
General Deputy - Operations - LOOM Club
04.2024 - 06.2025
Duty Manager (Central Ops & FOH) - The Bike Shed
04.2021 - 04.2024
General Manager - Good Life Diner / BarWorks
11.2018 - 04.2021
Assistant Project Manager - FSC, Calico
06.2018 - 11.2018
Receptionist / Social Media Executive - Shoreditch Bars Group
07.2017 - 04.2018
Adolfo Ramanausko-Vanago Gimnazija - GCSEs / A-Levels,