Gerard Patterson

• My responsibilities involved serving customers on till, restocking the shelves and helping to open a close the shop.
• Served customers efficiently using EPOS systems, carefully packaging purchases and offering after-sales services.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Provided flexible working patterns, committing to additional overtime to maintain smooth workflow during busy periods.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Operated cash registers with accuracy and processed cash and card transactions.

• Selected and prepared timber for construction works in line with detailed project specifications
• Operated machinery safely and responsibly to best maintain safe, secure working environment
• Worked with continued energy and motivation to deliver assigned carpentry tasks within allotted timeframes
• Marked out wood ahead of use accurately measuring to match technical design drawings
• Cut timber, panels and other materials according to measured dimensions
• Installed cabinets, base cabinets and crown moulding.

• Cleaned construction site daily, maintaining safe workplaces for team members
• Performed complex clothing alterations, repairs and replacements, completing as instructed by clients
• Completed needle threading and other machine set up tasks within extremely tight deadlines and without assistance
• Assessed specific job requirements, carefully selecting materials to match individual project demands
• Prepared timber appropriately for studwork, delivering reliable structural frameworks
• Demonstrated exceptional skill in first and second fix carpentry, providing reliable support across commercial and domestic projects
• Specialised in door hanging and fitting, delivering faultless results to bespoke client specifications
• Safely used band, circular, jig, reciprocating, chop and mitre saws
• Selected lumber based on particular characteristics, applications and applicable adhesives
• Ordered materials and made material stock recommendations
• Laid concrete, built batter boards, used excavators and placed reinforced steel
• Cut timber, panels and other materials according to measured dimensions
• Built and stained oak casing and hardwood floors for numerous clients
• Operated power saws, planers, jointers, routers and pneumatic equipment
• Installed stairs step by step, checking floor to floor measurement and overall height of staircase
• Installed interior systems and performed general maintenance
• Installed interior finish items, including wall protection, doors and hardware
• Installed cabinets, base cabinets and crown moulding.

• Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
• Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
• Operated manual and mechanical equipment safely and responsibly, maintaining equipment function and minimising risk.
• Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
• Evaluated customer delivery needs and determined appropriate action, escalating unresolved concerns to management.
• Reported delivery goods and document errors to management, enabling prompt resolution.
• Utilised hand-held devices to capture, document and communicate proof of delivery.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Kept warehouse and associated areas in orderly, neat conditions, enabling ease of product retrieval.
• Completed and submitted daily operations logs and paperwork for well-maintained delivery records.
• Secured signatures for deliveries using hand-held devices, maintaining records of package progress.

• Loaded and unloaded delivery boats by applying key ergonomic and health and safety principles for example:

- loaded and unloaded timber boats by crane via hooking and

unhooking the slings in a safely manner and checking if its correctly attached to the hooks to be lifted or placed in the correct position to be either shipped off or stocked away by fork lift operators.

• Helped to maintain tidy and organised yard for smooth distribution.
• Quickly and safely removed wood or paper debris from warehouse or quayside areas.
• Assisted production crews with lifting and positioning scenery.
• Calculated or estimated load size, shape and weight.
• Helping Operated cranes to lift and manoeuvre rigged loads.
• Repaired ropes, slings and hooks to maintain longevity and performance.
• Oversaw safe and efficient movement of timber bails and paper reels stock around port site.
• Directed clamp operators with reels into the warehouse to be placed and Checked reels being offloaded into warehouse to be put away and stacked in the correct isle by clamp operators.
• Kept clean working areas for safe, productive warehouse environments.