Geraldine O'NEILL
London
Overview
47
47
years of professional experience
Work History
Domestic & Showroom cleaner/bar work
Plumleys plumbing merchant/Colby Arms
01.2023 - Current
- Swept, vacuumed, polished and mopped hard floors within establishment.
- Followed sanitisation, health and hygiene regulations.
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
- Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.
- Discarded waste and sorted into correct disposal systems, keeping in line with company policy.
Community Carer
St Christophers
02.2016 - 10.2016
- Person
- Provided emotional support and companionship, enhancing client well-being.
- Built and maintained patient dignity, treating service users with utmost care and respect.
- Visited people's homes to provide care, support and assist with tasks as required.
- Assisted in preparing and providing medication to clients, arranging accurately based on prescriptions and doctors notes.
- Prepared meals for patients, offering additional feeding support to service users with limited physical ability.
- Maintained excellent client relationships by going the extra mile to assist needs and provide attentive support.
- Ensured stable client health and wellbeing through regular observations, reporting concerns promptly.
- Implemented care plans tailored to individual needs, in collaboration with healthcare professionals.
housekeeping/child care
housekeeper at home
01.2002 - 02.2016
- As a mother of 4, I provide all support to my children including teaching, hygeine, food prep and cooking
Carer
Maureen Quinlan
04.1999 - 10.2002
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Provided emotional support and companionship, building trusting relationships.
- Engaged in respectful communication, respecting the dignity of those in care.
- Supported client mental health with reading, games and activities.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
Administrator
West Lambeth Health Authority
05.1988 - 05.1995
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
- Managed client communications by answering phones and corresponding through email.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
- Liaised directly with customers to meet needs and maintain satisfaction.
- Liaised with customers, addressed enquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Maintained impeccable office organisation to support efficiency, professionalism and performance objectives.
Company Secretary
Contract [Holdings] Limited
05.1979 - 07.1988
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
- Developed and implemented record-keeping systems for corporate documents, enhancing efficiency and accessibility.
- Liaised with external regulators and advisers, such as lawyers and auditors, to ensure that company operations complied with statutory and regulatory requirements.
- Handled emails and written business correspondence on behalf of senior office staff.
- Worked with positivity, warmth and enthusiasm, building positive relations with staff and clients.
- Directed clerical tasks, including copying, faxing and file management.
Education
GCSEs - English/maths/Geography/RE/Office skills
Bishop Thomas Grant Secondary School
City of London, LND1979
Skills
- Customer service
- Time management
- Health and hygiene
- Waste disposal
Timeline
Domestic & Showroom cleaner/bar work
Plumleys plumbing merchant/Colby Arms
01.2023 - Current
Community Carer
St Christophers
02.2016 - 10.2016
housekeeping/child care
housekeeper at home
01.2002 - 02.2016
Carer
Maureen Quinlan
04.1999 - 10.2002
Administrator
West Lambeth Health Authority
05.1988 - 05.1995
Company Secretary
Contract [Holdings] Limited
05.1979 - 07.1988
GCSEs - English/maths/Geography/RE/Office skills
Bishop Thomas Grant Secondary School