Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Hobbies
Additional Information
Timeline
Hi, I’m

Gerald Dzenga Moyo

Birmingham,West Midlands
Gerald Dzenga Moyo

Summary

An empathetic, competent, conscientious, loyal and hard-working, mature Carer who is humble, observant and willing to upskill, discover and accept new solutions-driven ideas which can be put into practice effectively. A good listener, detail-orientated communicator and knowledgeable professional, conversant with the 6 main values of Care and the 15 standards in Health and Social Care with richly varied work experience, providing effusive person-centred care, promoting and maintaining clients’ wellbeing and independence. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Equipped with excellent collaborative skills but am equally at home operating on own initiative in high pressure situations. I have the ability to motivate and encourage others,and exude an amiable personality, with a flexible yet adaptable nature. Looking for an opportunity to be exposed to, build-on and apply an empathetic approach and accumulated know-how in healthcare as a support worker in a care home or residential home setting.

Overview

29
years of professional experience
1
Certification

Work History

Konastone Healthcare Limited

Senior Carer/Senior Health Care Assistant
02.2023 - Current

Job overview

I work as a double up or single for day shifts(07.00 - 20.30) at least three days/week, pick up staff on call with me a particular day(s) and drive to Bromsgrove and Wychbold for multiple domiciliary care visits in residential homes and care homes to mostly elderly with dementia, Parkinson’s disease and some disabled, autistic, epileptic, debilitating health conditions such as Huntington disease or recovering from stroke service users.

Key Responsibilities:

  • Remained alert to challenges or health issues of service users and competently responded.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Determined specific person-centred care and provided most appropriate level of services for service users' well-being.
  • Ran errands for service users, did shopping, and picked up other necessities.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Scheduled and accompanied service users to medical appointments.
  • Monitored and assisted residents through individual service plans.
  • Monitored client vital signs, administered medications and tracked behaviors to keep registered manager well-informed.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with service users to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and any other light domestic chores.
  • Engaged service users in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help service users achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported service users with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help service users move around personal and public spaces.
  • Assisted service users with self-administered medications.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Turned and positioned bedbound service users to prevent bedsores and maintain comfort levels.
  • Monitored, tracked and conveyed important service user information to fellow healthcare staff to help optimize treatment planning and care delivery.

Zororai Retirement Village

Care Assistant/Nurse Aide
04.2022 - 01.2023

Job overview

  • Worked under the supervision of a licensed resident Senior Care Nurse at Zororai Retirement Village; an old peoples’ home or aged care residency which provides personalized care and support to 12 residents.

Key responsibilities:

  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Supporting with everyday personal care such as toileting, bathing, dressing and general personal hygiene needs
  • Offering emotional support to residents and promoting warm, positive and pleasant relationships among residents, fellow staff and visiting relatives of residents
  • Keeping residents' living and recreational environment safe, neat, clean and orderly
  • Practicing infection-control measures, including taking standard precautions as per the residency’s policy and residents’ care plans
  • Escorting a resident(s) on outings, hospital appointments
  • Supporting with form filling and arranging appointments
  • Compiling and updating care plans
  • Providing care according to each resident’s care plan in a manner that protect their dignity and privacy
  • Assisting residents maintaining or regaining their optimal level of independence
  • Helping residents take their medication, where necessary
  • Assisting with meal preparation and feeding
  • Reporting timely to supervisor any observations or concerns about each resident’s status

Wizrod Nursing Home and Surgery, Angel Wings Healthcare Agency

Locum Nurse Assistant
03.2022 - 08.2022

Job overview

Key responsibilities:

  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Answered at least 20 call lights per shift and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Empowered each service user to perform activities of daily living in accordance with their planned care
  • Assisted Qualified Nurses in performing their duties as requested
  • Encouraging and assisting service users to participate in leisure pursuits and ensure their social and emotional needs are met
  • Maintaining confidentiality at all times
  • Abiding by Health & Safety protocols, policies and procedures at all times
  • Reporting promptly all complaints, however minor
  • Reporting any changes in service users' physical or mental condition to Named Nurse or his/her deputy and maintaining accurate records on all forms and systems as required
  • Undertaking cleaning duties as required, replenishing stocks of disposable items and exercise cost control at all times
  • Ensuring service users clothing and toiletries are adequate and named
  • Taking care to protect service users’ personal belongings
  • Participating in assessment and evaluation of service users’ care.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.

Home Based Care

Personal Care Assistant
09.2020 - 01.2022

Job overview

  • The main focus was to provide care and support to my uncle (my mother’s young brother). He failed to accept the death of my grandfather and ended up with drug induced Mental health issues. He later passed on following a protracted battle with lung cancer. Key Responsibilities:
  • Supporting with everyday personal care such washing, dressing and general hygiene
  • Offering emotional support
  • Escorted him on at least 5 outings/week, access to community walks and drives including hospital appointments
  • Supporting with daily tasks such as shopping and paying bills
  • Carrying out light domestic duties
  • Assisting with meal preparation
  • Supporting with form filling and arranging appointments
  • Administering medication

Home Based Care

Personal Care Assistant
06.2018 - 08.2020

Job overview

  • After being made redundant at NBS, I became a full-time carer for my widowed grandfather, a nonagenarian, who suffered dementia due to old age and provided palliative care by ensuring compassionate support and comfortable living, before peacefully passing on in his sleep.
  • Key Responsibilities:
  • Monitoring my grandfather’s condition: dementia due to old age and liaising with healthcare practitioners who were also involved in his care
  • Providing everyday personal care such as washing, dressing and general hygiene
  • Helping him with eating, repositioning him during his bed-ridden days thereby minimising the risk of him getting pressure sores
  • Observing and recording his condition, food and liquid intake and other behaviour, and document changes in a diary
  • Making his bed, and maintaining a clean and safe environment for him
  • Treating either him, our family, and other visitors who came to visit us with respect
  • Engaging with him in a tactful, empathetic and meaningful manner at all times

National Building Society, NBS

Mortgages Analyst
12.2016 - 05.2018

Job overview

CABS Bank

Credit Analyst/Credit Risk Officer
10.2014 - 11.2016

Job overview

CABS Bank - Kurera/Ukondla Youth Fund

Credit Analyst/Projects Assessor/Field Officer
09.2012 - 09.2014

Job overview

Saxum Actuarial

Manager Investments
01.2008 - 08.2012

Job overview

Old Mutual Life Assurance Company

Investment Accounting Officer
01.2001 - 12.2007

Job overview

ZimNat Life

Business Portfolio Administrator
06.1999 - 12.2000

Job overview

BHP Hartley Platinum Mine, Selous

Geological Assistant /Grade Control Observer
01.1996 - 12.1996

Job overview

Ministry of Education

Associate Teacher
01.1995 - 12.1995

Job overview

Education

University of South Africa
Pretoria, SA

Diploma from Investment Analysis & Portfolio Management
03.2004

University Overview

Harare Polytechnic
Harare, Zimbabwe

National Diploma from Pension Management
1998

University Overview

Cambridge Tutorial College
Jersey, UK

Diploma from Computer Appreciation (for Business and Management
1997

University Overview

Sandringham High School
Norton, Zimbabwe

No Degree from GCE Cambridge Advanced (A') Levels: 12 Points
11.1994

University Overview

St Paul's Musami Mission School
Harare East, Zimbabwe

No Degree from GCE Cambridge Ordinary (O') Levels: 6As, 1 B & 2Cs
11.1992

University Overview

Skills

  • Soft skills & Numeracy
  • Empathy
  • Analytical
  • Team Leadership
  • Equality, Diversity & Inclusion
  • Health, Safety and Social Care
  • Excellent Communication (Spoken & Written)
  • Customer Care
  • Care Plan Management
  • Medication Administration
  • Behaviour Management
  • Client Documentation
  • Companionship and Emotional Support
  • First Aid and Safety
  • Office Administration
  • Strong Ethics
  • Activities of Daily Living Assistance
  • Mobility Support
  • COVID-19 Safety Policies
  • Resident Empowerment
  • Complex Problem-Solving
  • Interdisciplinary Care
  • Developing Client Trust
  • Attentive to People
  • Positive Reinforcement Methods
  • Vitals Monitoring and Documentation
  • Caregiver and Family Support
  • Continuous Development
  • Housekeeping
  • Remote Video Conferencing
  • Progress Documentation

Certification

Feb - April 2023

CSTF (All in One Day) Mandatory Training

CSTF Safeguarding Adults Level 1, 2 & 3

CSTF Safeguarding Children Level 1,2 & 3

HSG Blood Component Transfusion

HSG Clinical Skills Package

HSG Enhanced COVID-19 Awareness

HSG Food Hygiene

HSG Medication Awareness

HSG Physical Restraint Awareness

HSG Tissue Viability

April 2023

Care Certificate (Standards 1 to 15), Caredemy, UK

April 2023

Florence Academy:

Caring for someone with Epilepsy

Medication Administration

Pathway to Care Programme Module A: Adult Care

Pathway to Care Programme Module B: 6s of Care

May 2023

Pathway to Care Programme Module C: Communication

August & September 2023

Pathway to Care Programme Module D: Personal Care

Pathway to Care Programme Module E: Nutrition/ Hydration

Pathway to Care Programme: Module F - Continence Care

Basic Life Support (Theory)

Bed Rail Safety

Equality, Diversity & LGBTQ+

Fire Safety

First Aid

Health, Safety and Welfare (inc COSHH & RIDDOR

Infection Prevention and Control (Level 2)

Information Governance, Data Protection & GDPR

Safeguarding Adults L1&2 (Adult Support & Protection)

incl. Preventing Radicalisation

Mental Capacity

Moving and Handling

March 2022

St John’s Ambulance, Mutare, Zimbabwe

Nurse Aide Course

Affiliations

Affiliations

Royal College of Nursing

Membership No. : 3724711

Hobbies

Hobbies

 

I  enjoy reading and researching on the internet in my spare time, particularly on business, places, culture and gardening. I also like to keep active so I enjoy long walks outdoors, travelling and home workout and living a wholesome life style.

Additional Information

Additional Information

Mentor

Mrs. Irene Mtisi

An accomplished British citizen, registered nurse (RGN) with over 14 years work experience, a founding Director and current Registered Manager at Medcom Personnel Limited, UK (https://www.medcompersonnel.co.uk/about/). She works with and supports foundations and charities and is an ardent proponent of women economic empowerment.

I worked under her able tutelage, mostly in Mutare, Zimbabwe, where she is affiliated with and supports, Zororai Old Peoples Home, Devonshire, Mutare. To date I lean on her for continued mentorship and counsel.

Volunteering

Currently, a volunteer campaigner at Mind, UK and part of the Campaigns team. Mind’s campaigns are for reforming the Mental Health Act, improving mental health hospitals and for funding young peoples’ hubs (https://www.mind.org.uk/news-campaigns/campaigns/).


I have also served on a voluntary basis in church, Christian Family Centre, Harare, Zimbabwe, for 18 years as an associate Pastor, teaching, leading hospital visits, mentoring youths and also serving in ecumenical para-church activities such as the Walk To Emmaus 3-day camps for women, men and youths, as an assistant Spiritual Director (clergy), presenting talks on Grace, praying for and counselling fellow volunteers (clergy and lay people) before, during and after the life-changing camping experiences.

Timeline

Senior Carer/Senior Health Care Assistant
Konastone Healthcare Limited
02.2023 - Current
Care Assistant/Nurse Aide
Zororai Retirement Village
04.2022 - 01.2023
Locum Nurse Assistant
Wizrod Nursing Home and Surgery, Angel Wings Healthcare Agency
03.2022 - 08.2022
Personal Care Assistant
Home Based Care
09.2020 - 01.2022
Personal Care Assistant
Home Based Care
06.2018 - 08.2020
Mortgages Analyst
National Building Society, NBS
12.2016 - 05.2018
Credit Analyst/Credit Risk Officer
CABS Bank
10.2014 - 11.2016
Credit Analyst/Projects Assessor/Field Officer
CABS Bank - Kurera/Ukondla Youth Fund
09.2012 - 09.2014
Manager Investments
Saxum Actuarial
01.2008 - 08.2012
Investment Accounting Officer
Old Mutual Life Assurance Company
01.2001 - 12.2007
Business Portfolio Administrator
ZimNat Life
06.1999 - 12.2000
Geological Assistant /Grade Control Observer
BHP Hartley Platinum Mine, Selous
01.1996 - 12.1996
Associate Teacher
Ministry of Education
01.1995 - 12.1995
University of South Africa
Diploma from Investment Analysis & Portfolio Management
Harare Polytechnic
National Diploma from Pension Management
Cambridge Tutorial College
Diploma from Computer Appreciation (for Business and Management
Sandringham High School
No Degree from GCE Cambridge Advanced (A') Levels: 12 Points
St Paul's Musami Mission School
No Degree from GCE Cambridge Ordinary (O') Levels: 6As, 1 B & 2Cs
Gerald Dzenga Moyo