Gerald Omal
Big Data Student
LONDON
Summary
With robust experience in IT, broadcasting, and leadership roles, adept in languages such as Python, R, and SQL, and having achieved significant advancements like improving radio rankings, spearheading educational initiatives during the pandemic, and securing corporate funding and resources for student associations, I bring a unique blend of technical proficiency, strategic management, and impactful innovation to any professional setting.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
3
3
Certificates
2
2
Languages
Work History
IT Support Specialist
Mighty Fire 91.5 FM
Kitgum, Uganda
07.2018 - 10.2022
- Installed and configured new networks for employee use
- Set up peripherals such as printers, keyboards, routers, modems, and smart devices
- Conducted maintenance and repair tasks on the company’s network and peripherals
- Provided customer service at the help desk, answering calls and emails regarding technological issues
- Kept detailed records of network configurations, peripheral specifications, problems, and solutions
- Maintained, debugged and optimized automation programs.
- Presented production ideas and determined creative scenarios for production and delivery.
- Identified community issues, analyzed information and provided a platform in form of a live broadcast dialogue to provide solutions to problems.
- Key achievements:
- Improved radio station's ranking from 12 to 4 in 2018, and maintained a top 3 position until 2022.
- Initiated a school monitoring program that reduced absenteeism and was later adopted by the district.
- Introduced remote learning via radio during the COVID-19 pandemic, preserving teacher jobs and keeping students engaged.
- Established a community dialogue program that promoted interactive debates and encouraged equal gender participation.
IT and Sponsorship Coordinator (Trainee)
Irene Gleeson Foundation
Kitgum, Uganda
06.2016 - 07.2018
- Led the coordination of IT services within the organization, enhancing operational efficiency
- Partcipated in cordinating sponsorship initiatives, identified potential partners, and maintained robust relationships with sponsors
- Partcipated in Implementing IT solutions to improve internal operations and customer service
- Regularly reported to senior management on, and sponsorship engagements
- Ensured IT infrastructure compliance with industry regulations and best practices
- Key achievements:
- Secured increased funding through strategic sponsorship initiatives
- Improved correspondence between sponsors and sponsored children, introducing personalized communications such as letter writing and sharing drawings/photos of children's homesteads
- Fostered a stronger connection between sponsors and sponsored children, encouraging several sponsors to visit their sponsored children's hometowns and villages.
Elected President (Technology Student Association)
Kampala International University,
Kampala, Uganda
05.2014 - 05.2015
- As the elected President of the Technology Students Association (TESA) at my university, I had the opportunity to lead, coordinate, and improve our department's activities and resources
- I organized workshops and seminars, managed our technology library and computer lab, and oversaw various application development processes
- My efforts in unifying computing and engineering students under one association led to enhanced interdisciplinary collaboration and a richer learning environment
- I also successfully lobbied for better space and equipment, ensuring students had access to quality resources for their studies
- In addition, I advocated for internship and work placements, attracting corporate funding from industry giants like MTN Uganda and Vodafone
- These partnerships not only financially supported our association but also provided students with valuable internship opportunities, bridging the gap between academia and industry.
Volunteer
Uganda Red Cross Society
Kitgum, Uganda
12.2000 - 09.2002
- Humanitarian Efforts During the LRA Insurgency in Northern Uganda.
- Coordinated high-risk food distributions to camps for internally displaced people..
- Operations carried out under heavy military escort by the Ugandan army.
- Performed vital medical rescue operations in conflict zones.
Extracted injured individuals and provided them with medical assistance. - Conducted situational assessments of the camps.
Documented living conditions and compiled reports to structure future aid efforts. - Provided essential non-food items to improve the living conditions of displaced individuals in the camps.
- Registered, traced, and profiled abducted children and missing persons.
- Gathered data crucial for reunification efforts and documenting the human impact of the conflict.
Education
Bachelor of Information Technology - Computing
Kampala International University
Uganda 01.2012 - 12.2015
MSc - Big Data Technologies, Data
University of Westminster london
United Kingdom 09.2022 -
Skills
Python, SQL, R, Tableau, MATLABundefined
Accomplishments
- Radio Station Transformation: I took a hands-on approach as a Radio Manager, elevating our radio station's ranking from 12th to 4th in 2018. I'm proud to say we maintained a top 3 position until 2022.
- Pioneering Educational Outreach: During the challenging COVID-19 pandemic, I recognized an opportunity to bridge the educational gap. I introduced remote learning via radio, ensuring that teachers retained their jobs and students remained engaged despite the circumstances.
- Enhancing Sponsor-Child Relationships: At the Irene Gleeson Foundation, I innovated our sponsorship engagement. I introduced personalized communications, like letter writing and sharing photos, which significantly strengthened the bond between sponsors and their sponsored children. This initiative was so successful that several sponsors felt compelled to visit their sponsored children's hometowns in person.
- Revitalizing Campus Collaboration: As the President of the Technology Students Association, I championed interdisciplinary collaboration. I successfully unified computing and engineering students under one association. Beyond that, I lobbied for better academic resources and managed to secure corporate funding from prominent organizations like MTN Uganda and Vodafone.
- Leading Key IT Overhauls: I spearheaded significant IT projects across different organizations. For instance, at Mighty Fire FM and the Childcare Technical Institute, I managed comprehensive IT upgrades. These included configuring and deploying Local Area Networks and training staff, resulting in a marked improvement in their operational efficiency.
Certification
Applied Data Science I & II Scientific Computing & Python WorldQuant University: • 2021
Timeline
MSc - Big Data Technologies, Data
University of Westminster london
09.2022 -
IT Support Specialist
Mighty Fire 91.5 FM
07.2018 - 10.2022
IT and Sponsorship Coordinator (Trainee)
Irene Gleeson Foundation
06.2016 - 07.2018
Elected President (Technology Student Association)
Kampala International University,
05.2014 - 05.2015
Bachelor of Information Technology - Computing
Kampala International University
01.2012 - 12.2015
Volunteer
Uganda Red Cross Society
12.2000 - 09.2002
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