Georgina Hayter
Woburn Sands, Milton Keynes,Buckinghamshire
Summary
A highly skilled professional with expertise in delivery management systems and fleet cost management through optimised vehicle utilisation. Demonstrates exceptional organisational skills and forward planning, ensuring efficient operations even under pressure. Known for being a fast and eager learner, consistently adapting to new challenges and technologies. Career goals include leveraging these competencies to drive operational excellence and contribute to strategic growth within the industry.
Overview
5
5
years of professional experience
Work history
Delivery manager
Selco
Milton Keynes, Buckinghamshire
2024.04 - Current
- Increased vehicle and driver efficiency through meticulous planning, managing and execution of 4 vehicles, ensuring a streamlined and effective shift plan.
- Streamlined delivery operations by implementing efficient route planning strategies.
- Demonstrated problem-solving abilities when dealing with unexpected circumstances such as vehicle breakdowns or traffic disruptions ensuring minimal impact on scheduled deliveries and maintaining profitability.
- Assessed backlogs and set key priorities to mitigate project delays by organising IBT's or direct deliveries.
- Established strong relationships with clients through excellent customer service.
- Collaborated successfully with sales teams for coordinating special deliveries and assessing each job individually.
- Showcased exceptional leadership skills when guiding teams during high-pressure situations leading to successful outcomes.
- Fostered a positive work environment leading to increased employee morale and productivity.
- Trained new employees regarding company policies, procedures, and standards in handling deliveries.
- Trained and supported managers at different levels on the implementation of a new delivery management system which piloted in Milton Keynes.
- Adapted day to day processes to become more efficient and proactive.
Delivery manager
Asda
Milton Keynes, Buckinghamshire
2021.08 - 2024.04
- Ensuring an efficient shift plan and management of 22 vehicles.
- Maintaining safe driving culture by using data from Lightfoot systems to monitor driving styles.
- Ensuring vehicles and drivers are compliant by conducting real-time driver licence checks through the DVLA to ensure all drivers are legally entitled to drive.
- Actively reduced driver retention by recognition and coaching.
- Conducting robust investigations by gathering evidence and witness statements promptly after an incident.
Education
A-Levels - Art and Design
Central Bedfordshire College
Dunstable 09/2009 - 07/2012
Skills
- Calm under pressure
- Organised and forward plans
- Fast and eager learner
- High level of skill in Delivery Management System
- Fleet cost management by better vehicle utilisation
Timeline
Delivery manager
Selco
2024.04 - Current
Delivery manager
Asda
2021.08 - 2024.04
A-Levels - Art and Design
Central Bedfordshire College
09/2009 - 07/2012