GEORGINA KWARTEMAA QUAYSEL
Cambridge,Cambridgeshire
Summary
Highly skilled professional with expertise in multitasking, organisational skills, and time management. Demonstrates compassion, sensitivity, and excellent communication abilities. Known for attention to detail, teamwork, and the ability to work under pressure.
Compassionate Care and Support Worker with knack for building meaningful relationships and creating safe environment. Boosted overall patient satisfaction by fostering open communication and providing tailored care plans. Known for resolving challenges quickly and maintaining calm, reassuring presence.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Care and Support Worker
Ray Care Services
Cambridge
06.2024 - Current
- Assisting clients with personal care such as bathing, grooming, dressing and oral hygiene
- Helping clients to use toilets, change pads and maintaining good standards of personal hygiene.
- Administering medications as prescribed.
- Helping clients move around their homes and surroundings using mobility aids.
- Feeding clients with their meals and drinks for those who are unable to do so.
- Preparing meals for clients according to their preferences and dietary needs.
- Engaging clients in conversations to establish trust and keeping them company.
- Responding promptly during emergencies ensuring immediate professional help is sought when required.
- Helping maintain patient records accurately to ensure seamless continuation of care plan.
- Maintaining clean and safe environment by performing housekeeping duties like laundry and dishwashing.
- Monitoring vital signs regularly, resulting in timely medical attention when needed.
Patient Unit, Assistant
Arthur Rank Hospice Charity
Cambridge, Cambridgeshire
05.2024 - Current
- Assisting staff to take menu orders, serve meals and distribute meals to patients.
- Offering drinks and snacks for patients in accordance with their dietary requirements.
- Helping to maintain clean and tidy environment on the IPU.
- Assisting staff to prepare beds.
- Providing a welcoming and supportive environment for staff, patients and their visitors.
- Assisting the wards by running errands.
Sales Executive
First Manpower Limited
Tema, Greater Accra
06.2022 - 06.2023
- Prospected for commercial opportunities and evaluated their potential value for sales and pipeline development
- Sold the company's portfolio of services to increase its reach to enhance ability for market competition
- Developed customer stickiness by maintaining positive and friendly relationships
- Generated incremental business by bringing on board new clients and increase volume of business from existing clients
- Attended relevant training and career development necessary for sharpening skills to boost productivity
- Addressed client's complaints to ensure problem resolution to its logical conclusion
- Scouted for competition, service models, market strategies and other commercial relevant development worth noting to build market leadership
- Collaborated with Finance to ensure clean sheet of receivables
- Prepared up to date sales reports for analytical review.
Service Personnel
Ghana Oil Company Limited, GOIL
10.2020 - 08.2021
- Promoted and encouraged customers to patronize products and services
- Assisted in conducting sales analysis
- Handled cash and checking of the cash/debt register
- Ensured effective housekeeping that all health, safety, security and environment measures are well instated
- Assisted to attend to customer complaints and concerns to ensure customer satisfaction
- Ensured clean sheet of receivables.
Education
BSc - Environmental Science
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana 08.2016 - 06.2020
Skills
- Multitasking, good organizational skills and time management at all levels
- Compassionate and sensitive
- Good communication with attention to details and accuracy in record keeping
- Ability to work with others to share knowledge and experience
- Ability to work effectively under pressure and restore calmness
- Proficient use of Microsoft office applications (Word, Power Point)
- Medication administration
- Meal preparation and nutrition
- Basic life support
- Manual handling
- Monitoring vital signs
- Housekeeping tasks
- Infection Control
- Patient safeguarding
Certification
London College of Professional Studies
Level 3 Diploma in Adult Care (RFQ) - July 2025
References
References are available upon request.
Timeline
Care and Support Worker
Ray Care Services
06.2024 - Current
Patient Unit, Assistant
Arthur Rank Hospice Charity
05.2024 - Current
Sales Executive
First Manpower Limited
06.2022 - 06.2023
Service Personnel
Ghana Oil Company Limited, GOIL
10.2020 - 08.2021
BSc - Environmental Science
Kwame Nkrumah University of Science and Technology
08.2016 - 06.2020
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