Proficient PA and business administrator with expertise in event management and stakeholder engagement. Proven track record of collaborating with senior executives to deliver results under tight deadlines. Actively participated in fundraising initiatives for orphanages in Kathmandu and co-led the council's credit union committee while serving as presiding officer during elections.
Overview
21
21
years of professional experience
Work History
Departmental Support Services Officer
NOTTINGHAMSHIRE COUNTY COUNCIL
01.2016 - Current
Co-ordinating the Department’s social worker recruitment – including candidate liaison, interview schedules, panel arrangements, and the processing of applications on the recruitment system.
Advised senior managers on recruitment practices, enhancing decision-making and candidate selection processes.
Co-ordinated training delivery across the Department, managing venue arrangements, trainer liaison, event promotion, bookings, and attendee management to ensure successful training outcomes.
Supported D2N2 Social Work Teaching Partnership by managing events across four Local Authorities and three Universities, facilitating annual CPD programmes for social workers and students, including workforce analysis to address professional development needs.
Administering the Department’s Student Progression Programme, for graduating social work students.
Overseeing all financial aspects of trainer procurement; raising Purchase Orders, setting up new providers, checking that providers are registered on our procurement portal, resolving invoicing queries, maintaining financial records on the in-house finance system.
Attending large-scale events, to assist with registration, on-site logistics, trainer support.
D2N2 Workforce Analyst
NOTTINGHAMSHIRE COUNTY COUNCIL
Nottingham, Nottinghamshire
01.2023 - 07.2023
Evaluated turnover levels in employer organisations to ascertain annual recruitment needs for graduate and experienced social workers.
Identifying how many student placements are required each academic year, if placement requests from universities are being met, if there are any challenges, and how many of these were supplied by the Partnership.
Compiled recruitment data for each student cohort from employers, pinpointing the universities that supplied their graduate recruits.
To provide a data overview, and set of data sheets each quarter, for submission to DfE, using the Partnerships Workforce Planning Tool.
To report back to the Teaching Partnership Board on a quarterly basis.
Working alongside the Anti-Racist Practice Lead to gather data on student ethnicity and outcomes for black students (during placements/at graduation).
Work with the Anti-Racist Practice Lead to identify outcomes for black participants on ASYE programmes.
Gathering data on student ratings of academic delivery and placement quality.
Ascertaining the number and percentage of academic staff who are qualified and registered social workers, and how much time academic staff are given to gain experience in frontline practice and what types of experience they access.
Regular engagement with the Partnership’s Practice Educator Leads and Principal Social Worker.
Collected annual data on student numbers across all social work courses, determined graduate capacity for each employer organisation, and highlighted flexibility for each academic year.
To keep abreast of local and national issues that may impact on workforce stability, or practice education.
Engaged in regular meetings with the Partnership’s Project Manager for guidance and support. with the Partnership’s Project Manager to receive supervision and support.
Business Support/PA
NOTTINGHAMSHIRE COUNTY COUNCIL
01.2006 - 01.2016
Organised complex workloads within Chief Executive’s office and Members corridor, providing PA support, managing diaries, arranging travel, and meeting deadlines to ensure effective business delivery.
Supported five teams by providing full secretarial support, managing sickness absence, coordinating flexitime, and monitoring expenses.
Full meeting support and implementing and developing effective operational systems for the smooth running of a busy office.
Arranging and representing high-profile corporate events at the County Council liaising with multi-agency stakeholders and achieving outstanding results.
Managing and maintaining budgets for corporate and departmental accounts, ensuring robust monitoring of accuracy, value for money and forecasts.
Developed strong relationships with stakeholders, including politicians and the public, using a problem-solving approach to address a diverse range of issues.
Provided project support to the Lean+ team by coordinating tasks and facilitating communication among team members.
Education
8 GCSE’s - including Maths and English
Toothill Comprehensive
Nottingham, NGM
01-1996
NVQ 3 - Business Administration
Business Administration
Nottingham, NGM
BTEC National Diploma - Media studies
Clarendon College
Nottingham, NGM
Skills
Recruitment and training coordination
Workforce planning and data analysis
Budget administration and monitoring
Microsoft Office proficiency
Project support and event management
Client relationship management
Team collaboration and teamwork
Attention to detail
Problem solving skills
Empathy and compassion
Organisational skills
Custom Section
Creative and Innovative Problem Solving
Challenging Conversations
Developing Mental Toughness
Running Effective and Engaging Meetings
Effective Communications Skills at Work
Fire Awareness
Cyber Security
Safeguarding Adults Awareness
Safer Recruitment
Strengths Based Approach - Remote Training
A Future in Management
Facilitation Skills
Presentation Skills
Negotiation and Influencing Skills
Building Assertiveness & Confidence
Advanced Excel
NVQ 3 in Business Administration - NVQ3
BTEC National Diploma in Media
Teeline Shorthand
RSA I & II Typing
8 GCSE’s including Maths and English
Driving licence
Full clean driving licence
Hobbies and Interests
Experiencing new cultures
Traveling extensively and independently around Asia and South Africa
Volunteering at an orphanage and school in Nepal
Activities co-ordinator at partner's school in Chellaston
Senior Project Officer Training and Development- NSW ACT Emergency Services at AUSTRALIAN RED CROSSSenior Project Officer Training and Development- NSW ACT Emergency Services at AUSTRALIAN RED CROSS
Departmental Human Resources Officer at San Diego County Probation DepartmentDepartmental Human Resources Officer at San Diego County Probation Department