Georgina Smith
Brackley
Summary
Hardworking professional with experience in managing teams, overseeing daily operations, and implementing policies. Strong communication skills, adept at resolving conflicts and ensuring staff adherence to company standards. Proven track record in enhancing productivity and maintaining positive work environment. Driven Deputy Manager with strong background in team leadership and operational management. Proven ability to streamline processes, improve customer satisfaction, and drive sales growth. Strong communication skills, adept at building cohesive teams and fostering positive work environment. Consistently delivers results that align with organisational goals and enhance overall performance.
Overview
18
18
years of professional experience
Work History
Deputy Manager
Principle Medical Limited
10.2023 - Current
- Organised and disseminated staff rotas for clinical and non-clinical personnel.
- Tracked leave and sickness records for all employees.
- Facilitated training and onboarding processes for new hires.
- Evaluated and selected candidates for diverse roles.
- Facilitated integration of clinical templates into appointment book planner within EMIS.
- Facilitated system access for staff members as required.
- Generated and evaluated reports from EMIS regarding locum usage, staff efficiency, and daily activities.
- Supported clinical team in optimising stock levels for clinical and non-clinical items.
- Draft and assemble SOPs for the unit.
- Collaborate with HR to orchestrate and oversee all informal and formal stage one meetings.
- Updating the manager with any issues arising within the team or with patients.
- Assist with all complaints.
- Adhere to unit policies and procedures, relevant legislation, and the requirements of any professional bodies.
- Producing and analysing reports from Emis, e.g. Locum usage, staff efficiency, and daily activity.
Team leader
Principle Medical Limited
09.2022 - 10.2023
- Supervise HCA and Reception team in coordinating all unit staff for clinical and non-clinical roles through system to ensure smooth and efficient unit operations.
- Coordinate and optimise patient appointments to effectively utilise available resources.
- ensuring clinicians possess the necessary resources to complete daily tasks, and see patients promptly.
- Addressing all IT issues promptly and accurately.
- Empower all staff to excel in their respective roles.
- Facilitating the clinical team in maintaining accurate stock levels of clinical, and non-clinical items.
Community Healthcare Assistant
Principle Medical Limited
04.2022 - 09.2023
- Execute routine tasks associated with individuals' health and wellbeing, encompassing completion of clinical observations and escalation of findings as necessary.
- Facilitate delivery of care to address individuals' health and wellbeing needs according to treatment plans.
- Cultivate and uphold communication regarding routine care matters, ensuring clarity of processes during UCC attendance.
- Recognise risk of Healthcare Associated Infections (HCAI) and comprehend responsibility in prevention and control of HCAI, as established with line manager.
- to maintain infection control standards and ensure adherence to correct procedures for all clinical tasks and equipment cleaning.
- Executed clinical tasks, including phlebotomy and sample processing.
Monitored blood pressure and performed ECGs to support patient assessments.
Conducted simple dressings to ensure wound care and healing. - Assisted patients with daily living activities, promoting comfort and dignity during care.
Healthcare Support Workers
Northampton Hospital Foundation Trust
08.2021 - 04.2022
- observing, monitoring, recording patients' conditions through temperature, pulse, respiration, and weight assessment
- communication with patients, families and caregivers
- supporting clinical responsibilities
- Executed personal care protocols, prioritising infection prevention and control measures.
Ensured compliance with food safety standards to maintain health and wellbeing. - personal hygiene and overall confidence, comfort and security
- promoting positive mental/physical/nutritional health with patients
checking and ordering supplies
Care Support Worker
CareTech
02.2021 - 08.2021
- Engage in daily execution of individual support plans and activities within a challenging environment.
- Facilitate effective communication and collaboration with service users, families and stakeholders while upholding appropriate confidentiality.
- Facilitate meal preparation, manage laundry tasks, oversee cleaning, and coordinate social events.
- to maintain precise notes and records as necessary.
- To work as part of a team to provide high quality care.
Private Nanny
Sarah Mcilwaine
10.2019 - 03.2020
Private Nanny
Maria Desimone
09.2012 - 10.2019
Nursery Practitioner
Childbase Partnership
04.2011 - 09.2012
Nursery Assistant
Asquith Nursery
06.2009 - 04.2011
Supervisor
Lloyds Pharmacy
10.2007 - 06.2009
Education
Diploma of Higher Education - Diploma of Higher Education in Level 3 Diploma for Children and Young People's Workforce: Early Lea
Hertford Regional College
01-2010
Diploma of Higher Education - Diploma of Higher Education in CACHE level 2 Diploma in Childcare and Education
Hertford Regional College
01-2008
GCSEs -
chace community school
2006
Skills
- Candidate evaluation
- Report generation
- Healthcare compliance
- Leadership skills
- Team motivation
- Leadership excellence
- Data analytics
- Staff development
Personal Information
Education
other,other,other
Timeline
Deputy Manager
Principle Medical Limited
10.2023 - Current
Team leader
Principle Medical Limited
09.2022 - 10.2023
Community Healthcare Assistant
Principle Medical Limited
04.2022 - 09.2023
Healthcare Support Workers
Northampton Hospital Foundation Trust
08.2021 - 04.2022
Care Support Worker
CareTech
02.2021 - 08.2021
Private Nanny
Sarah Mcilwaine
10.2019 - 03.2020
Private Nanny
Maria Desimone
09.2012 - 10.2019
Nursery Practitioner
Childbase Partnership
04.2011 - 09.2012
Nursery Assistant
Asquith Nursery
06.2009 - 04.2011
Supervisor
Lloyds Pharmacy
10.2007 - 06.2009
GCSEs -
chace community school
Diploma of Higher Education - Diploma of Higher Education in Level 3 Diploma for Children and Young People's Workforce: Early Lea
Hertford Regional College
Diploma of Higher Education - Diploma of Higher Education in CACHE level 2 Diploma in Childcare and Education
Hertford Regional College