Georgina Prisadnikova
NEWCASTLE UPON TYNE,Tyne and Wear
Summary
Driven and aspirational individual with highly relevant skills in legal research and analytical thinking, coupled with strong communication abilities. Proven aptitude for problem-solving and critical reasoning. Two semester's worth of experience in drafting legal documents and coordinating client needs under lawyer direction, as part of Northumbria University's Student Law Office. Ready to contribute to meaningful legal outcomes and support legal company initiatives.
Overview
3
3
years of professional experience
Work History
Waitress
Shark Club UK
Newcastle Upon Tyne , Tyne and Wear
02.2023 - Current
- Customer service: experience interacting with thousands of customers from all backgrounds, handling complaints and ensuring guest satisfaction, all of which translate to effective client relations in a legal context.
- Communication: experience with clearly and concisely communicating to customers, colleagues and management to ensure the shift runs smoothly, as well as being able to resolve customer conflict / complaints.
- Time management and organisation: able to successfully host up to 8-10 tables at a time in a very fast paced environment, demonstrating my memorisation skills, ability to think on my feet, as well as being able to handle stress effectively.
- Attention to detail: ability to accurately take orders, ensuring dietary requirements or edits to orders are met, ensuring quality control and preparation of food, all of which are transferrable skills to a legal environment where accuracy is paramount.
Student Law Office
Northumbria University
Newcastle upon Tyne, Tyne and Wear
09.2024 - 05.2025
- Worked with multiple clients, online and in person, over the course of the final year of my legal degree.
- Experience in interviewing clients with a variety of issues relating specifically to civil law
- Kept detailed records of all client interactions – upheld high standard of confidentiality and professionalism at all times.
- Conducted comprehensive legal research for well-informed case strategies, and used this to successfully fill out specific templates provided by the firm such as a PLR, advice letter, and attendance notes.
- Developed my communication skills when conveying complex legal information to clients, colleagues and the court, ensuring clarity.
- Filed legal documents diligently, avoiding administrative errors within the firm.
- Assisted clients with their enquiries, ensured prompt resolution of concerns.
- Maintained up-to-date knowledge of changes in legislation through regular research.
Business Customer Service Advisor
DPD
Newcastle upon Tyne
06.2022 - 01.2023
- Regularly liaised with other departments to ensure smooth communication regarding customer issues.
- Managed a high volume of inbound calls daily, maintaining professionalism and patience at all times.
- Performed data entry tasks to keep records up-to-date and organised.
- Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
- Assisted new hires, ensuring they are well-equipped to meet company standards in customer service.
Education
LLB - Law
Northumbria University
Newcastle upon Tyne 09.2021 -
A-Levels - History, English Literature, Psychology
Gosforth Academy Sixth Form
Newcastle Upon Tyne 09.2019 - 05.2021
10 GCSEs - French, History, Geography, Art, English Language and Literature, Maths, Biology, Chemistry, Physics
Gosforth Academy
Newcastle upon Tyne 05.2019 - 06.2019
Skills
- Pro-Bono work experience in civil law
- Bilingual
- Client communication
- Legal research
- Customer service and hospitality
Accomplishments
Piano ABRSM Grade 5
Affiliations
- Running and hybrid training to maintain a structured lifestyle and balance stress levels
Languages
Bulgarian
Advanced
Timeline
Student Law Office
Northumbria University
09.2024 - 05.2025
Waitress
Shark Club UK
02.2023 - Current
Business Customer Service Advisor
DPD
06.2022 - 01.2023
LLB - Law
Northumbria University
09.2021 -
A-Levels - History, English Literature, Psychology
Gosforth Academy Sixth Form
09.2019 - 05.2021
10 GCSEs - French, History, Geography, Art, English Language and Literature, Maths, Biology, Chemistry, Physics
Gosforth Academy
05.2019 - 06.2019
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