GEORGINA MENKA-ADDAI
Tetford,Lincolnshire
Summary
Compassionate individual with strong communication and problem-solving skills, well-suited for role as Healthcare Support Worker. Proven abilities in teamwork and adaptability, ready to provide high-quality patient care. Dedicated to making positive difference in patients' lives through support and assistance.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
Work history
Healthcare Support Worker
Empowerment Care Limited
03.2023 - 09.2025
- Assist patients with basic hygiene, offering personal care, preparing meals, cleaning and helping with shopping trips.
- Administering medication and arranging medical appointments.
- Delivering and serving of ‘meals on wheels’ when required. Helping service users with mobility problems including incontinence.
- Making & changing beds, tidying rooms and emptying commodes etc.
- Providing advice and emotional support to clients.
- Setting tables and trays and also taking clothes to the laundry.
- Assisting with getting up in the morning, dressing, undressing washing & bathing.
- Taking part in staff and service users’ meetings and also in training activities.
- Updating a client’s medical records and other paperwork.
- Assisting with activities such as reading, writing, hobbies and recreations.
- Reporting to supervisors any changes in the health / circumstances of service users.
- Transporting service users to local amenities.
- Assist patients in washing, dressing, toiletry activities and general mobility.
Medical Assistance
Express Med GH
04.2019 - 12.2022
- Typing letters, reports and associated documentation as required
- Assisting with internal & external referrals
- Liaising with external agencies such as medical professionals, hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquiries in an effective manner
- Maintain an accurate referrals database
- Input data into the patient’s healthcare records as necessary
- All administration associated with medically insured patients.
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- To perform such duties consistent with the position which may from time to time be assigned to me.
- Manage all administrative queries as necessary
- Carry out system searches as requested
- Support all clinical staff with general administrative tasks and receptionist duties as requested
Internship
DVLA
09.2017 - 02.2019
- Receiving and processing customers’ driving documents.
- Creating and maintaining filing system.
- Vetting the validity of a driver licenses.
- Creating of accounts for new and existing customers
Education
BSc. - Banking and Finance
University of Professional Studies
Care Certificate (CCT) -
Health Education
Telford, Telford and WrekinTimeline
Healthcare Support Worker
Empowerment Care Limited
03.2023 - 09.2025
Medical Assistance
Express Med GH
04.2019 - 12.2022
Internship
DVLA
09.2017 - 02.2019
BSc. - Banking and Finance
University of Professional Studies
Care Certificate (CCT) -
Health Education
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