Georgina Flanagan
Stratford Upon-Avon,UK
Summary
An ambitious and passionate communications professional with strong business acumen accompanied with proven success working in communications and events within an extremely fast-paced environment.
Vast experience has been gained planning, enhancing, coordinating and delivering written, visual, spoken, pre-recorded and live communications to both large and smaller audiences.
With a strong belief in the power of storytelling, developed a unique way of crafting engaging stories and connecting to wide ranges of audiences. Passion for effective, memorable stakeholder management and relationship building at all levels has contributed to a strong reputation.
Personal values of integrity and transparency are forefront when striving to deliver maximum impact to the organisation and its people.
Overview
6
6
years of professional experience
Work History
Senior Communications & Engagement Officer
JLR
Gaydon , Warwickshire
2021.06 - Current
- Involvement in strategy, coordination, creation and delivery of all engaging Procurement and wider Industrial Operations internal communications. Inclusive of people focused, operational, strategic and critical communications. Full responsibility for external Supplier Communications
- Co-ordination and facilitation of variety of engagement sessions, both face to face and virtual. Purpose of sessions range between leading communications outcome of critical business decisions to people focused engagement and 'in conversation' between leadership and colleagues.
- Proven ability to Project manage campaigns and end to end delivery of complex internal and external events
- Developed deep understanding of both internal and external industry macro-economic factors which impact business and how colleagues respond to communications and engagement during different periods of time.
- Working with external and internal AV/PR agencies on colleague focused communication and video campaigns. Examples JLR challenge and JLR Industrial Operations Vision, Mission and Purpose
- Creation, design and proofreading of departmental newsletters with increased focus on development and inclusion of regionally inclusive and accessible content along with promoting JLR networks and DE&I to foster a diverse and inclusive culture
- Early insight of confidential strategic business decisions and information. Trusted advisor of sensitive content and appropriate handling of this.
- Growing change management knowledge. Strong focus on impact of organisational change. Lead on recent Procurement organisational change communications projects.
- Pinpoint timing, accuracy and attention to detail needed at all times for flawless execution across all activities
- People focused engagement is at the heart of all planning and preparation for both internal and external engagement
- Strong, genuine, authentic relationships with all stakeholders are key to success of all activities listed above. These range from entry level colleagues to trusted relationships with members of Board of Directors and working personally with the CEO
- Graded ‘Top Performer' at end of year review 2023.
Global Purchasing Communications Officer
JLR
Gadon , Warwickshire
2019.11 - 2021.06
- Involvement in delivery and creation of all internal ‘Global Purchasing' communications and supplier communications
- Proficient use of various communications platforms including Poppulo, Yammer, Teams Live, SharePoint, Physical events including development of digital assets.
- Event management and delivery for range of different events, both online and physical. Need for quick adaptation and learning of digital platforms during Covid
- Monitoring/analysis of engagement rates and success of communications/events through data analytics and qualitative feedback via forms and in focus groups
- Lead communications officer on external bench-marking and research project. Resulting in implementation of new engagement forums
- Change/campaign communications management
- Admin and data cleansing, including accurate handling of large colleague distribution lists
- Stakeholder management & cross functional network building
- Good level of understanding of processes in place and development areas to comply with audit expectations and GDPR compliance
- Graded ‘Top Performer' in 2020 End Of Year Review.
Purchasing ‘Accelerate' Strategic Analyst and EDS Purchasing Assistant
JLR
Gaydon , Warwickshire
2018.04 - 2019.11
- EDS Purchasing analytics data cleansing activities
- Category and Supplier specific monthly newsletter creation and publishing
- Purchasing joint lead in support of JLR Export Controls adherence
- Purchasing representative within Cross Functional team coordinating aligned approach to Commodity Strategy activities in support of ‘Accelerate'
- Assisted in creating template for Commodity Strategy ‘Newsletter' and Stakeholder engagement site
- Interface with JLR Customer Experience team promoting JLR's sponsorship of Invictus Games - including attending event in Sydney, presenting at Global Purchasing Conference as well as reporting back as part of a Cross Functional team to JLR CEO
- Graded Top Performer in End Of Year Review.
Administrator and Data handling
West Mercia Police Force
- First role after career break following second child
- Administrative duties
- Handling of confidential files
- Data analysis
- Organisation and proofreading of files
Communications Advisor
SITEL UK Ltd
- Key point o
Education
Joint Honours Degree in Sociology & Criminology -
Birmingham City University
A-Levels - English Language, Sociology, Dance
Stratford-upon-Avon College
Stratford-upon-AvonSkills
- Experienced communications professional
- Experience of working in high pressure environments and meeting deadlines
- Excellent communication skills, written and verbal
- Proficient use of all Microsoft Office packages
- Proven Project management/change communication delivery.
- Event management
- Emotional intelligence in a range of team dynamics
- Excellent people management skills
- Ability to build genuine and lasting relationships with variety of different stakeholders.
- 'Customer love' mindset
Timeline
Senior Communications & Engagement Officer
JLR
2021.06 - Current
Global Purchasing Communications Officer
JLR
2019.11 - 2021.06
Purchasing ‘Accelerate' Strategic Analyst and EDS Purchasing Assistant
JLR
2018.04 - 2019.11
Administrator and Data handling
West Mercia Police Force
Communications Advisor
SITEL UK Ltd
Joint Honours Degree in Sociology & Criminology -
Birmingham City University
A-Levels - English Language, Sociology, Dance
Stratford-upon-Avon College
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