Summary
Overview
Work history
Education
Skills
Work availability
Timeline
Georgina Ferreira

Georgina Ferreira

Marlow,Buckinghmashire

Summary

Motivated customer insights analyst with 7 years experience helping clients and stakeholders understand their customers and product with data-driven actionable insights. Is looking for their next challenge in a more senior position. Also has a keen interest in company culture and has led initiatives aimed at improving culture within the workplace.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Insights Analyst

Rungway
London
04.2023 - 01.2024
  • Provide clear, concise and data-driven reports to inform a wide range of clients of key trends within their workplace on a monthly, quarterly and annual basis
  • Lead role defining best practice and operational procedures to aid the scale-up goal
  • Lead role in the Culture Club

Data Processor & Researcher

Bumble
London
10.2020 - 03.2023
  • Co-management of tracking programme including three company performance trackers (i.e. CX, brand health, QBRs). This involved processing large data sets, pulling out key trends, data visualisation and creation of dashboards for ELT and the wider business on a monthly and quarterly basis
  • Independently managing and conducting end-to-end ad-hoc quantitative research for key stakeholders
  • Data processing for the rest of the research team
  • Tracking available sample and outgoing surveys to ensure consistent sample availability using internal CRM system

Insights Executive

HPS Group
Marlow, Buckinghamshire
11.2019 - 02.2020
  • Analysis of secondary research to help inform the client of target audience and their customer journey

Research Executive

TTI Global
Slough
01.2018 - 01.2019
  • Part of a small team running an annual automotive syndicated survey
  • Included analysis of large data sets, pulling insights, report writing, stakeholder management and project management

Research Executive

Critical Research
Watford, Hertfordshire
05.2017 - 08.2017
  • Three month paid internship involving running relatively small quantitative projects, including trackers

Education

Bachelor of Science - Psychology

University of Reading, Reading
09.2014 - 05.2017

Skills

  • Brand health and performance tracking research
  • Executive report writing and visualisation
  • Research operations and automation
  • Questionnaire design and scripting
  • Data collection and processing
  • Project management
  • Time management
  • Problem-solving
  • Critical thinking
  • Communication
  • Adaptability
  • Ability to work under pressure
  • Use of various software (ie MS Suite, Askia, Tableau, Q, Power BI, Domo, Survey Monkey)
  • GDPR trained

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Insights Analyst - Rungway
04.2023 - 01.2024
Data Processor & Researcher - Bumble
10.2020 - 03.2023
Insights Executive - HPS Group
11.2019 - 02.2020
Research Executive - TTI Global
01.2018 - 01.2019
Research Executive - Critical Research
05.2017 - 08.2017
University of Reading - Bachelor of Science, Psychology
09.2014 - 05.2017

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Georgina Ferreira