Georgina Elia
London
Summary
I am a confident, motivated individual who thrives in a competitive working environment. I am highly organised, hardworking and a person who injects passion into any tasks that I deliver. I am a strong team player who has the ability to prioritise work load and delegate tasks effectively but can also work independently. Over time I gained the ability to solve problems quickly and effectively in a pressurised working environment whilst providing a first class customer service.
Overview
8
8
years of professional experience
Work history
Salon assistant
Hari’s
Fulham, London
2024.09 - 2025.06
- Prepared clients for hairstyling by washing and conditioning, resulting in better styling results.
- Sanitised tools regularly to prevent cross-contamination.
- Maintained salon cleanliness for a professional environment.
- Ensured client comfort by providing excellent customer service.
- Prepared and mixed colour formulas for clients' hair.
Salon assistant
The loch Aveda salon
Kensington
2023.03 - 2023.11
- Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
- Shampooed, conditioned and toned clients hair to professional standards.
- Built successful, long-standing client relationships, increasing repeat and referral business.
- Prepared and mixed colour formulas for clients' hair.
- Served refreshments to clients with upbeat customer service style.
- Maintained spotlessly clean salon workstations and tools.
Shop Floor Assistant
J Sainsburys
London Colney, Hertfordshire
2020.10 - 2021.03
- Operated tills with care and precision to accurately process cash and credit card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Trained new employees to deliver first-class customer care.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
Field Service Engineer
Sky TV
London, London
2018.10 - 2019.12
- Installed and maintained Sky television into homes across the UK.
- Making full use of health and safety equipment, wore protective clothing to maintain safe working environments and completed a risk assessment for every job.
- Recommending, upselling and cross selling Sky's products and services based on an understanding of the customers requirements.
- Examined faulty equipment, interpreted reports and analysed customer complaints to diagnose equipment malfunction.
- Gave full demonstration to customers on how to use their Sky television system providing a 1st class customer service.
- Keeping a record of all stock distribution from the van and scan in all new stock orders.
Business Development Executive
Tate business group ltd
Dunstable, Bedfordshire
2017.09 - 2018.10
- Maintaining happy relationships with both current and potential customers, addressing their needs efficiently.
- Managing all the accounts and orders for UK forecourts. (BP, Shell, Esso and more)
- Attending exhibitions to identify new sales leads and meet with existing customers.
- Responsible for updating the sales figures daily.
- Generating new sales whilst exceeding daily targets and working effectively with deadlines.
Education
Diploma of Higher Education - Plumbing level 1 diploma
Harrow college
London07.2014
GCSEs -
Northwood School
London07.2013
Skills
- First class customer service
- Strong interpersonal skills
- Flexible and adaptable to changes in working environment
- Attention to detail
- Health and safety awareness
- Full UK driving license with advanced driving certificate
Timeline
Salon assistant
Hari’s
2024.09 - 2025.06
Salon assistant
The loch Aveda salon
2023.03 - 2023.11
Shop Floor Assistant
J Sainsburys
2020.10 - 2021.03
Field Service Engineer
Sky TV
2018.10 - 2019.12
Business Development Executive
Tate business group ltd
2017.09 - 2018.10
Diploma of Higher Education - Plumbing level 1 diploma
Harrow college
GCSEs -
Northwood School