Summary
Overview
Work history
Education
Skills
Timeline
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Georgina Elia

Georgina Elia

London

Summary

I am a confident, motivated individual who thrives in a competitive working environment. I am highly organised, hardworking and a person who injects passion into any tasks that I deliver. I am a strong team player who has the ability to prioritise work load and delegate tasks effectively but can also work independently. Over time I gained the ability to solve problems quickly and effectively in a pressurised working environment whilst providing a first class customer service.

Overview

8
8
years of professional experience

Work history

Salon assistant

Hari’s
Fulham, London
09.2024 - 06.2025
  • Prepared clients for hairstyling by washing and conditioning, resulting in better styling results.
  • Sanitised tools regularly to prevent cross-contamination.
  • Maintained salon cleanliness for a professional environment.
  • Ensured client comfort by providing excellent customer service.
  • Prepared and mixed colour formulas for clients' hair.

Salon assistant

The loch Aveda salon
Kensington
03.2023 - 11.2023
  • Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
  • Shampooed, conditioned and toned clients hair to professional standards.
  • Built successful, long-standing client relationships, increasing repeat and referral business.
  • Prepared and mixed colour formulas for clients' hair.
  • Served refreshments to clients with upbeat customer service style.
  • Maintained spotlessly clean salon workstations and tools.

Shop Floor Assistant

J Sainsburys
London Colney, Hertfordshire
10.2020 - 03.2021
  • Operated tills with care and precision to accurately process cash and credit card transactions.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Trained new employees to deliver first-class customer care.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.

Field Service Engineer

Sky TV
London, London
10.2018 - 12.2019
  • Installed and maintained Sky television into homes across the UK.
  • Making full use of health and safety equipment, wore protective clothing to maintain safe working environments and completed a risk assessment for every job.
  • Recommending, upselling and cross selling Sky's products and services based on an understanding of the customers requirements.
  • Examined faulty equipment, interpreted reports and analysed customer complaints to diagnose equipment malfunction.
  • Gave full demonstration to customers on how to use their Sky television system providing a 1st class customer service.
  • Keeping a record of all stock distribution from the van and scan in all new stock orders.

Business Development Executive

Tate business group ltd
Dunstable, Bedfordshire
09.2017 - 10.2018
  • Maintaining happy relationships with both current and potential customers, addressing their needs efficiently.
  • Managing all the accounts and orders for UK forecourts. (BP, Shell, Esso and more)
  • Attending exhibitions to identify new sales leads and meet with existing customers.
  • Responsible for updating the sales figures daily.
  • Generating new sales whilst exceeding daily targets and working effectively with deadlines.

Education

Diploma of Higher Education - Plumbing level 1 diploma

Harrow college
London
07.2014

GCSEs -

Northwood School
London
07.2013

Skills

  • First class customer service
  • Strong interpersonal skills
  • Flexible and adaptable to changes in working environment
  • Attention to detail
  • Health and safety awareness
  • Full UK driving license with advanced driving certificate

Timeline

Salon assistant

Hari’s
09.2024 - 06.2025

Salon assistant

The loch Aveda salon
03.2023 - 11.2023

Shop Floor Assistant

J Sainsburys
10.2020 - 03.2021

Field Service Engineer

Sky TV
10.2018 - 12.2019

Business Development Executive

Tate business group ltd
09.2017 - 10.2018

Diploma of Higher Education - Plumbing level 1 diploma

Harrow college

GCSEs -

Northwood School

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Georgina Elia