Georgina Dolmans

• Provided day-to-day administrative support for a busy building and construction team, ensuring smooth project operations
• Prepared and maintained thorough dated filing systems, enhancing document retrieval efficiency
• Ensured timely payment of supplier invoices to maintain strong working relationships
• Maintained stock levels to avoid shortages in office supplies and equipment
• Acted as the first point of contact for phone and email enquiries from clients, suppliers and subcontractors
• Managed the ordering and tracking of construction materials, ensuring timely delivery to sites
• Handled accounts payable and receivable using Xero accounting software, ensuring timely processing of invoices and purchase orders
• Used Xero to process CIS reports and ensured accurate documentation was sent to all subcontractors
• Reconciled bank and credit card transactions in Xero on a regular basis to ensure financial accuracy
• Allocated receipts against the Directors Loan Account in Xero, in line with accounting practices
• Managed the contesting of PCNs issued to company vehicles, drafting appeal letters and gathering evidence to resolve disputes and reduce company liability

With over 13+ years of experience in the hairdressing industry, I bring a wealth of skills encompassing advanced colouring, precision haircutting and styling of all hair types. With a strong focus on hair health and client education.

Passionate for bringing a vision to life and helping clients achieve their hair goals and feeling like the best version of themselves.

Friendly, professional, confident and efficient working in fast-paced busy salon environments while maintaining a high standard of service.

• Conducted thorough client consultations to understand hair goals, lifestyle and maintenance preferences
• Assessed hair condition and type to recommend the best hair services tailored to their desired hair goals
• Carried out skin tests prior to colour and chemical services to ensure client safety and compliance with salon protocols and manufacturers guidelines
• Delivered exceptional colour, precision haircutting and styling services that catered best to each individual clients physical attributes
• Advised clients on hair care routines, product use and maintenance to support long-term hair health
• Maintain up to date knowledge of current trends and techniques in all aspects of hairdressing
• Consistently exceeded salon retail sales by recommending personalised aftercare products for each individual clients needs, maximising salon revenue
• Provided guidance and support to salon juniors and newly qualified stylists as they transitioned onto the salon floor, by overseeing their work and offering feedback, ensuring quality and client standards were met
• Proficient in iSalon software for facilitating client appointment bookings, updating client colour notes and maintaining detailed service history
• Greeted all clients warmly, ensuring they feel valued and cared for from the moment they entered the salon
• Confident in front-of-house duties including, client bookings, rescheduling appointments, cancellations, phone enquiries and walk-in appointments in a professional and friendly manner
• Maintained a clean, tidy and organised reception area during busy periods, supporting the team and enhancing clients experience
• Responsible for regular stock checks of salon products, colour supplies, retail items and refreshment stock to maintain salon high standards
• Ensured all health and safety standards were met and maintained throughout the salon, including hygiene, equipment handling and chemical safety
• Trusted key holder responsible for opening and closing the salon, including setting and deactivating the security alarm system