Georgina Croft
Biddulph,STS
Summary
Highly adaptable and detail-oriented professional with a strong foundation in communication, problem solving, and customer service. Demonstrates exceptional organisational skills, resilience under pressure, and effective time-management. Committed to leveraging creativity and attention to detail to deliver outstanding results while pursuing opportunities for professional growth.
Overview
6
6
years of professional experience
Work history
Volunteer
Fur the Love of
Mobberley
2025.02 - 2025.06
- Safely managed, fed and groomed animals
- Interpreted animal signals and worked to calm nervous animals
- Communicated and educated visitors about animals
- Collaborated as a team with other volunteers
- Used time management to balance multiple care duties efficiently
- Maintained cleanliness and safety in areas
- Adapted to change of animals, needs and routines
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
Waitress
Sutton Hall
Macclesfield
2023.02 - 2023.04
- Actively listened to customer needs and preferences
- Communicated clearly when explaining menu items and taking orders
- Displayed problem solving skills and excellent multitasking abilities
- Collaborated amongst a team
- Demonstrated a reliable and punctual work ethic
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained clean and organised dining area for customer comfort.
Front of House
Heaton House Farm
Macclesfield
2021.06 - 2021.08
- Maintained customer service
- Assessed food and beverage needs
- Kept areas stocked to retain efficiency
- Collaborated with staff
- Offered advice and assistance to customers
- Displayed enthusiasm, respect and willingness to help wherever required
- Maintained clean front of house and work areas by adhering to agreed cleaning schedule.
- Coordinated effectively with front of house staff to ensure timely delivery of orders.
Waitress
Wild and Wild Cafe
Congleton
2019.12 - 2019.12
- Greeted customers in a friendly and professional manner
- Answered customer questions
- Recorded order information
- Promoted excellence service to customers
- Clearly communicated with customers
Education
GCSE -
Biddulph High School
BiddulphSkills
- Communication
- Adaptability
- Problem solving
- Collaboration
- Creativity
- Organisation
- Resilience under pressure
- Cash handling
- Customer Service
- Communication skills
- Attention to Detail
- Creative thinking
- Time-management
- Effective communication
Timeline
Volunteer
Fur the Love of
2025.02 - 2025.06
Waitress
Sutton Hall
2023.02 - 2023.04
Front of House
Heaton House Farm
2021.06 - 2021.08
Waitress
Wild and Wild Cafe
2019.12 - 2019.12
GCSE -
Biddulph High School