Summary
Overview
Work history
Education
Skills
Timeline
Generic

Georgina Bolton

Baildon,,Bradford

Summary

Accomplished professional with expertise in Microsoft Dynamics 365 and iTrent HR software, demonstrating strong capabilities in systems analysis and configuration. Proven track record of efficient multitasking and client focus, complemented by experience with ServiceNow. Adept at team leadership, aiming to leverage skills in a dynamic environment to drive organisational success.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work history

Senior System Analyst

Anchor
Bradford
04.2024 - Current
  • Assisted in application lifecycle management by delivering feedback on upgrades, patching, and deprecation plans.
  • Conducted root cause analysis and contributed to problem management for applications.
  • Served as a technical escalation point for first-line and second-line teams requiring deeper insights.
  • Collaborated with product engineering and delivery teams to develop knowledge of incoming services and technology changes.
  • Supported the change management team in assessing change impacts and testing requirements for transition activities.
  • Identified recurring issues and proposed improvements to enhance application stability and reliability.
  • Liaised with third-party application suppliers and service integrators.

System Analyst

Anchor
Bradford
01.2018 - 04.2024
  • Provided 2nd and 3rd line application support.
  • Assisted with understanding defined application and local configuration.
  • Supported solution design and configuration to fulfil business needs.
  • Contributed to post-implementation reviews and execution of remedial actions.
  • Delivered business as usual training to teams.

Senior HR Administrator

Anchor
Bradford
06.2015 - 01.2018
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Supported team by demonstrating respect and willingness to help.
  • Conducted regular performance evaluations to provide constructive feedback and identify areas for improvement.
  • Led team meetings, fostering open communication and collaboration amongst staff members.

HR Administrator

Anchor
Bradford
11.2014 - 06.2015

Customer Contact Executive

Skoda
Leeds
11.2013 - 11.2014

Education

Bachelor of Science - Marine Geography

Cardiff University
Cardiff
09.2008 - 06.2011

A-Levels -

Guiseley School
Leeds
09.2006 - 06.2008

Skills

  • Microsoft Dynamics 365
  • iTrent HR software
  • Experience with servicenow
  • Systems Analysis
  • System configuration
  • Efficient multitasking
  • Client focus
  • Team Leadership

Timeline

Senior System Analyst

Anchor
04.2024 - Current

System Analyst

Anchor
01.2018 - 04.2024

Senior HR Administrator

Anchor
06.2015 - 01.2018

HR Administrator

Anchor
11.2014 - 06.2015

Customer Contact Executive

Skoda
11.2013 - 11.2014

Bachelor of Science - Marine Geography

Cardiff University
09.2008 - 06.2011

A-Levels -

Guiseley School
09.2006 - 06.2008
Georgina Bolton