Summary
Overview
Work history
Education
Skills
Timeline

Georgie-ray Mawer

new milton,Hampshire

Summary

Problem-solving team player with experience identifying root causes of engineering faults. Creates thorough policies and procedures for quality assurance, best practices and project management. Monitors project progress and service delivery to confirm projects are completed on time and within budget. Dedicated engineer committed to developing prototypes that improve product designs. Uses strong communication to present client proposals outlining project scope and timeline. Supports project performance metrics by implementing permanent and comprehensive fault resolutions. Knowledgeable engineering professional with background in fault diagnostics, project planning and quality assurance. Approachable, helpful and supportive team player. Implements projects using Waterfall and Agile methodologies. Motivated recent graduate with excellent academic record, developed organisational skills and readiness to tackle demanding projects. Uses comprehensive education and excellent communication skills to learn new skillsets quickly and assist in challenging problems.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work history

Customer assistant

Morrisons PLC
new milton , hampshire
01.2017 - 11.2020
  • Recorded customer interactions in line with company policy.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Advised customers on availability, pricing and location of products.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.

Customer assistant

Sports Direct
Christchurch and Poole Council, Bournemouth
05.2019 - 09.2024
  • Maintained excellent client satisfaction by providing in-depth support.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Maintained sales floor stock levels through consistent monitoring and regular replenishments.
  • Listened actively to customer concerns, confusions and needs for excellent communication.
  • Recorded information about inquiries and complaints within internal database.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Performed daily opening and closing functions and inventory management.

Plaster labourer

J.P.S plastering
new milton, hampshire
04.2020 - 06.2024
  • Mixed plaster ingredients in specified proportions.
  • Demonstrated strong verbal and writing communication skills to meet organisational standards.
  • Created ornamental plasterwork based on customer specifications, templates, or artistic innovations.
  • Transported plastering supplies to and around construction area.
  • Cleaned and smoothed surfaces in preparation for plaster application.
  • Followed job specifications to correctly measure, mark and cut plasterboard.
  • Maintained a clean and safe working environment, adhering to OSHA policies and regulations across all tasks.

Removals operative

Mawercott & sons
New Milton, Hampshire
11.2020 - 10.2021
  • Loaded heavy furniture onto removal vans using safe manual lifting techniques.
  • Packed boxes according to correct service and quality standards.
  • Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
  • Packed and unpacked items quickly to meet daily removal demands.
  • Operated material handling equipment to move large and heavy loads.
  • Loaded vehicles using best practices to avoid over-weight or balance issues.
  • Packed up client furniture, appliances and related goods to move items between locations.
  • Planned transportation routes using GPS systems to avoid traffic and delays.

Team leader

Mitchells & Butlers
Lyndhurst, Hampshire
10.2021 - 10.2022
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Upskilled team members by planning and delivering training workshops.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Led team of 12 to achieve KPI targets and successfully complete assigned projects.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Fostered positive employee relationships through communication, training and coaching.
  • Trained staff to resolve complaints appropriately to maintain customer satisfaction.

Electrical apprentice

11 degrees electrical contractors
new milton , Hampshire
01.2022 - 11.2022
  • Inspected wiring to evaluate issues and identify short circuits.
  • Tested electrical installations for performance and functionality.
  • Measured and cut required supplies such as wire and conduit.
  • Reviewed wiring and circuit diagrams to effectively determine sequences and methods of operation.
  • Documented completed work to company standards.
  • Used hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Carried out reactive maintenance and repairs in time-critical environments.
  • Promoted commitment to safety standards and HSE requirements.
  • Prepared wiring, fixtures and fittings to exact project requirements.

catering engineer

Alecta technical solutions
Ringwood, Hampshire
11.2022 - Current
  • Tested and evaluated cutting-edge equipment to drive further development.
  • Supported management decision-making with expert-level technical guidance.
  • Directed cost-effective construction of highly specialised equipment and machinery.
  • Estimated costs, scheduling requirements and labor needs to produce engineering designs.
  • Examined project plans and locations to identify and mitigate potential hazards.
  • Assessed damage to advanced equipment, taking action to prevent reoccurrence.
  • Advised on equipment failures and potential repairs to restore functionality.
  • Successfully delivered on tasks within tight deadlines.
  • Increased customer satisfaction by resolving issues.

Education

GCSEs - Core subjects

The Arnewood School, New Milton
09.2012 - /2017
  • mathematics B
  • English literature B
  • English language B
  • Product design C
  • Art C
  • Sport & exercise science B
  • science B
  • History C

A-Levels - photography

Brockenhurst College, Brockenhurst
09.2018 - 04.2020
  • Graduated with Distinction

NVQ Level 2 - electrical instillation

Bournemouth and Poole College, Poole
09.2021 - 05.2022

Skills

  • Solution development
  • Coordinating projects
  • Engaging leadership style
  • Technical support
  • Testing and calibration
  • Employee training
  • Customer service management
  • Visual management tools
  • Repairing electrical components and equipment
  • Material storage systems
  • Time management

Timeline

catering engineer - Alecta technical solutions
11.2022 - Current
Electrical apprentice - 11 degrees electrical contractors
01.2022 - 11.2022
Team leader - Mitchells & Butlers
10.2021 - 10.2022
Bournemouth and Poole College - NVQ Level 2, electrical instillation
09.2021 - 05.2022
Removals operative - Mawercott & sons
11.2020 - 10.2021
Plaster labourer - J.P.S plastering
04.2020 - 06.2024
Customer assistant - Sports Direct
05.2019 - 09.2024
Brockenhurst College - A-Levels, photography
09.2018 - 04.2020
Customer assistant - Morrisons PLC
01.2017 - 11.2020
The Arnewood School - GCSEs, Core subjects
09.2012 - /2017

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Georgie-ray Mawer