Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.
Overview
8
8
years of professional experience
Work history
Trainee accountant
Barrow LLP
Bishop's Stortford, Hertfordshire
02.2025 - Current
Processed payroll efficiently using Sage Payroll.
Assisting with the preparation of year-end accounts for sole traders, partnerships, and limited companies.
Managed time strategically to prioritise urgent tasks.
Supported bookkeeping activities to maintain accurate and up-to-date.
Using tools like Excel, IRIS, Xero, Sage and QuickBooks to complete work accurately and efficiently.
Supporting the preparation and submission of VAT returns using software like Sage
Barista
Buongiorno Cafeteria
London, United Kingdom
04.2021 - 06.2022
Maintained clean and healthy environment by following proper safety and sanitation regulations
Presented and explained drink menu, answering questions to educate customers
Warmed and served baked goods and pastry items to customers
Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
Operated cash registers and handled cash and card transactions
Prepared teas, hot chocolate, and other non-coffee drinks for customers
Tutor
Cecilia Nocchi
Castel Ritaldi
09.2017 - 06.2020
Provided subject-specific tutorial support to her children both one-on-one and in group sessions
Created and maintained warm and welcoming tutoring environment conducive to learning
Mentored and supported her children to build their confidence and study skills
Explained difficult concepts, terms and theories in easy-to-understand terminology
Personalized lessons to meet individual needs of each children
Collaborated with parents and teachers to determine student needs and develop tutoring plans
Assistant
4R's
Londonderry
09.2019 - 10.2019
Position held through Erasmus
Provided administrative support to team members and management in daily tasks
Prepared agendas and materials for meetings and conferences
Created and maintained databases of names, addresses, phone numbers and other relevant contact information for employee use.
Secretary
Municipality of Trevi
Trevi
03.2019 - 03.2019
Position held through the school and work internship experience led from the school
Reviewed and submitted expense reports for processing
Completed activities and delivered scheduled services to coordinate assigned projects or program components
Covered for receptionist and administrative team members by answering telephone and distributing mail
Secretary
Nizzi Auto
Trevi
06.2018 - 06.2018
Position held through the school and internship experience led from the school
Facilitated requests by answering or referring customer inquiries in person or on telephone
Drafted, proofread, and edited confidential correspondence and documents
Created manual and electronic document files and records, providing up-to-date information or historical reference
Performed data entry and generated reports
Education
Master of Science - Applied Economics (Banking & Financial Markets)
University of Bath
Bath
09.2024 -
BsC: Management with Economics - Economics
Goldsmiths, University of London
10.2020 - 06.2023
A-Levels : Administration, Finance and Marketing - Economics
ITE Feliciano Scarpellini
Foligno, Italy
09.2015 - 06.2020
Skills
School and Work Internship Experience
Multilingual Customer Interaction
Advanced IT Proficiency
Effective Interpersonal Communication
Customer Service and Experience
Team player
Self-Control in High-Pressure Environments
Experience in Customer Relationship Management
Languages
Romanian, Italian
Native language
English
Fluent
French
Upper intermediate (B2)
Romanian
Native
Italian
Native
Timeline
Trainee accountant
Barrow LLP
02.2025 - Current
Master of Science - Applied Economics (Banking & Financial Markets)
University of Bath
09.2024 -
Barista
Buongiorno Cafeteria
04.2021 - 06.2022
BsC: Management with Economics - Economics
Goldsmiths, University of London
10.2020 - 06.2023
Assistant
4R's
09.2019 - 10.2019
Secretary
Municipality of Trevi
03.2019 - 03.2019
Secretary
Nizzi Auto
06.2018 - 06.2018
Tutor
Cecilia Nocchi
09.2017 - 06.2020
A-Levels : Administration, Finance and Marketing - Economics