First class History graduate from the Univeristy of York, seeking an administrative role. I take pride in being dependable, willing to learn, and ready to adapt. I’m excited to grow in a role where I can support both individuals and teams to thrive.
Overview
6
6
years of professional experience
Work history
Payroll Administrator
Conexia
Belfast, Down
07.2024 - Current
Accurately and efficiently process payroll within agreed timeframes, ensuring all payments are correct and timely.
Maintain complete, accurate, and GDPR compliant employee records, consistently updating and managing data with precision.
Professionally respond to inquiries, providing informative and timely assistance to employees.
Handle challenging customer-facing situations with sensitivity and professionalism.
Marketing Assistant
North Down Health and Wellness
Bangor, County Down
10.2023 - 07.2024
Managed all social media, email marketing and SEO for small business.
Created and designed promotional content.
Used a variety of platforms, such a WordPress, to deliver cohesive marketing campaigns.
Managed local store independently, including customer service and cash handling.
Café Assistant and Barista
The Perky Peacock
York
06.2022 - 08.2023
Served customers at an independent café, including cash handling, food and drink preparation and waitressing.
Built customer loyalty through strong customer service skills and friendly approach.
Face to Face Fundraiser
RNLI
County Down
06.2022 - 06.2023
Engaged with members of the public to promote the charity's cause and generate monthly donations.
Developed my sales strategies through tailoring unique and personalised pitches which fostered empathy.
Regularly exceeded membership targets and maintained a high conversion rate.
Sales Representative
Gymbox
London
11.2019 - 08.2020
Recruited new members through face to face tours of the facility and email campaigns.
Cultivated and maintained strong client relationships through corporate membership schemes.
Worked to monthly sales targets, ensuring personal success and contributing to team targets.
Executed various administrative responsibilities, effectively maintaining records to company standards.
Education
BA - History
University of York
York
2023
A-Levels - English Literature, History, Music
Strathearn School
2018
Skills
Wellbeing Representative on college committee at university
Shortlisted for York award for my contributions to student wellbeing
Organised weekly free meal on campus during cost-of-living crisis
Strong verbal and written communication
Excellent phone etiquette
Experienced working under pressure and to deadlines
Organised and efficient
Works effectively as part of a team or independently