GEORGIA-MAE DOBSON
Flintshire
Summary
A results driven retail leader with extensive experience across fast-paced, high-volume store environments including Lidl, Aldi and Primark. Skilled in leading large teams, with a proven track record in team leadership, operational management, stock control, and maintaining high standards of compliance and customer service. Confident in taking ownership of store operations, developing colleagues, and consistently delivering strong results under pressure and within tight deadlines.
Overview
10
10
years of professional experience
Work history
Deputy Store Manager
Lidl
Bromborough, Wirral
2025.09 - 2026.04
- Responsible for running full store shifts, ensuring all areas consistently meet company standards and are maintained to audit level, including operational compliance, store presentation, product quality, and colleague performance management.
- Proactively supported training and development of colleagues, identifying individual development needs and providing hands-on coaching to improve capability, confidence and performance.
- Consistently monitor and drive store KPIs, including sales targets, waste reduction, and productivity metrics, to ensure maximum profitability and operational excellence.
- Taking full ownership of the Middle of Lidl area, and being responsible for stock integrity, inventory discrepancies and promotional execution. Planned, built and maintained high-impact in-store displays within the Middle of Lidl, using strong initiative to ensure layouts are engaging, compliant, and effective.
Warehouse Operations Manager
Lidl
Runcorn
2024.07 - 2025.09
- Directed and supported a large team of pickers to consistently meet tight picking deadlines, ensuring efficient workflow and high-quality, store-ready pallets through strong attention to detail and operational control.
- Full line management responsibilities for 60+ colleagues, including performance management, attendance monitoring, HR processes, recruitment, and providing ongoing colleague support and development.
- Coached and developed colleagues through targeted training, helping individuals build capability and progress towards performance and development goals.
- Collaborated with departmental leads to align operational workflows, proactively resolving resource conflicts and improving overall site efficiency through better communication and shared best practices.
- Supported the Department Manager in daily operations and people management, providing clear updates on operational performance, colleague status, and key business priorities.
Shift Manager
Lidl
Wrexham, Flintshire
2023.06 - 2024.07
- Ensured full compliance with company standards, procedures, and legal requirements, maintaining store readiness for audits and consistently high operational performance
- Managed staff scheduling and shift planning to ensure adequate coverage across all departments, balancing operational needs with colleague availability and business priorities
- Communicated clearly and effectively with team members throughout shifts, providing direction, priorities and updates to ensure smooth and efficient store operations
- Supervised daily store activities, overseeing task completion, resolving issues on shift, and maintaining high standards of customer service and store presentation
- Supported the training and onboarding of new colleagues, providing hands-on guidance to ensure they were confident, competent, and aligned with company expectations
Store Manager
Starbucks Coffee
Northop Hall, Flintshire
2022.08 - 2023.05
- Directed comprehensive daily opening and closing operations, ensuring 100% compliance with safety, security, and cash management protocols while maintaining 'clean, safe, and ready' standards.
- Optimised inventory turnover by implementing strict stock control measures and predictive ordering, significantly reducing waste while ensuring peak product availability for high-volume periods.
- Managed the end-to-end recruitment process, from interviewing and hiring to delivering a full onboarding programme that got new team members up to speed and store-ready.
- Managed full-scale monthly promotional launches, personally briefing the team and overseeing training on new drink recipes to ensure consistent quality and product knowledge from day one.
Retail Manager
Aldi Stores Ltd
Buckley, Mold, Flint, Flintshire
2019.07 - 2022.08
- Ran store shifts, ensuring smooth daily operations, strong customer service standards, and effective task delegation across the team.
- Recruited and trained 30+ staff members, leading by example to consistently elevate store standards
- Responsible for store ordering, ensuring effective stock management through accurate forecasting, controlled availability, and timely replenishment to support sales performance
- Played a key role in new store setup, working as part of a 10-person team to efficiently process and merchandise stock in line with plan, ensuring timely completion of launch preparation
- Improved staff performance by introducing rewards schemes; I implemented and was responsible for a monthly rewards scheme targeted at improving till speeds over the course of four months which was a major success
Store Supervisor
Primark
Broughton, Flintshire
2016.10 - 2019.07
- Supervised floor teams during shifts, delegating tasks effectively to maintain store recovery standards and ensuring all till points and fitting rooms operated efficiently.
- Managed high-volume stock replenishment and floor merchandising, ensuring strict adherence to brand layouts and maintaining 100% product availability during peak trading hours.
- Role-modeled exceptional customer service standards for the team, proactively resolving floor-level queries and maintaining a fast, efficient shopping experience in a fast paced environment.
Education
6 GCSEs, Grades B-C -
Including English Lit/Lan, Mathematics, Science
St Richard Gwyn Roman Catholic High SchoolA Levels -
Theatre B, Media C, Public Services A, English Literature B
St Richard Gwyn Roman Catholic High School A Level 3 Retail Management Qualification
Aldi Level 3 Award in First Aid at Work
First on SceneSkills
- Managed daily store operations and supervised staff
- Provided staff mentorship and training
- Managed inventory control processes
- Demonstrated creativity and problem-solving skills in management roles
- Demonstrated strong time management skills in high-pressure environments
- Effectively managed independent projects
- Led with passion and positive energy
Affiliations
- Achieved black belt in Ju Jitsu in 2019 following four years of didicated training, demonstrating discipline, resilience, and commitment.
- Recently welcomed home a puppy, which takes up a significant part of daily life and has further developed responsibility, routine and time management.
- Interested in cars, with a passion for driving. Enjoying annual European road trips and travelling, with a strong interest in exploring new places and experiences
Timeline
Deputy Store Manager
Lidl
2025.09 - 2026.04
Warehouse Operations Manager
Lidl
2024.07 - 2025.09
Shift Manager
Lidl
2023.06 - 2024.07
Store Manager
Starbucks Coffee
2022.08 - 2023.05
Retail Manager
Aldi Stores Ltd
2019.07 - 2022.08
Store Supervisor
Primark
2016.10 - 2019.07
6 GCSEs, Grades B-C -
Including English Lit/Lan, Mathematics, Science
A Levels -
Theatre B, Media C, Public Services A, English Literature B
A Level 3 Retail Management Qualification
Level 3 Award in First Aid at Work