Georgia Macmillan

Worked as a Cashier and Hospitality Assistant in a busy debenture restaurant during the full Wimbledon Championships, serving a high volume of customers including VIP and high-profile guests. Managed cashier responsibilities in a fast-paced buffet environment while also supporting wider restaurant operations, including restocking buffet stations and shelves, serving food, preparing teas and coffees, cleaning and clearing tables, and polishing glassware. Assisted customers with enquiries, directions, and buffet service to ensure a positive dining experience throughout the event. Demonstrated strong teamwork, adaptability, customer service, and the ability to work efficiently under pressure during long 10–12 hour shifts.

Worked as a Poll Clerk during the 2024 General Election at a local polling station, working from 6am–10pm in a fast-paced and highly responsible environment. Demonstrated reliability and punctuality by assisting with both the setup and closing of the polling station. Responsibilities included greeting voters, checking identification, issuing the correct ballot papers, and answering queries while ensuring voting procedures were followed correctly. Maintained calmness and professionalism during busy voting periods, handling issues efficiently and supporting a smooth flow of voters throughout the day. Worked collaboratively with the polling team and followed instructions from supervisors to ensure the successful running of the election process while delivering excellent customer service to a diverse range of voters.

Worked at a children’s holiday camp supervising primary school-aged children in a fun, safe, and engaging environment. Responsibilities included organising and leading activities and games, assisting children with tasks and resolving problems throughout the day, and ensuring the wellbeing of all campers. Worked closely with other staff members to maintain a positive atmosphere and ensure the smooth running of daily activities. Demonstrated strong teamwork, communication, patience, and leadership skills while managing groups of children in an energetic environment.

Worked at several charity events and balls at St Mary’s Church in Barnes, carrying out a variety of hospitality and customer service roles. Responsibilities included greeting guests, directing attendees to assigned tables, and ensuring a welcoming and organised experience throughout events. Worked at the champagne bar serving customers, handling payments, and resolving customer enquiries and complaints professionally to maintain guest satisfaction. Assisted with table service and supported guests throughout the events to ensure high service standards. Also helped advertise and sell raffle tickets, demonstrating strong communication and customer service skills.