Georgia Lincoln
Matlock,Derbyshire
Summary
Dedicated professional with extensive experience working in various departments across Derbyshire County Council, most recently as a Team Coordinator in the Fostering department. Proficient in Microsoft Office Suite, Mosaic, EDRM, SAP, and Orderpoint, demonstrating strong IT skills and problem-solving capabilities. Highly organised and self-motivated, with a proven track record in project management and effective communication. I am ambitious and enthusiastic to learn and progress within Derbyshire County Council.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Team Coordinator
Derbyshire County Council
Matlock, Derbyshire
10.2021 - Current
- Provide support for operational teams on work processes and systems to ensure quality and standards are maintained.
- Use various information technologies, whilst monitoring and managing performance data
- Adhere to financial procedures, monitoring and ensuring compliance
Undertake a wide range of administrative tasks, including taking minutes at strategy meetings etc - Providing high-quality customer service to all internal and external stakeholders
- Provision of support and recording of discussions at regular meetings within the service ensuring action points are noted & prompt secure distribution
- Contribute to and facilitate Induction Programme for new staff
Business Services Assistant
Derbyshire County Council
Matlock, Derbyshire
07.2019 - 10.2021
- Managed internal and external communications with service users and stakeholders.
- Assigned engineer call outs to relevant specialists to meet service user needs.
- Processed urgent quotes via Orderpoint, adhering to DCC financial regulations.
- Provided clerical and administrative support for efficient Business Unit operations.
- Compiled and filed paperwork per Departmental Document Retention and Disposal schedule.
- Co-managed generic business unit email account, distributing queries to team members promptly.
- Utilised departmental systems to input data and generate documents using Microsoft Office suite.
- Prioritised jobs in the system, enhancing department's ability to meet KPIs.
Business Services Assistant
Derbyshire County Council
Matlock, Derbyshire
05.2019 - 06.2019
- Managed internal and external queries, including emergencies related to vehicle collisions.
- Provided general administration support to maintain fleet of property service vehicles seamlessly.
- Utilised Microsoft suite and relevant software to compile and format information efficiently.
- Maintained effective filing systems for auditable traceability of key department asset records.
- Coordinated incoming and outgoing post for transport office operations.
- Participated in training courses to enhance job proficiency.
Adhered to Data Protection Act and council policies in all operational aspects.
Apprentice Business Administration Officer
Derbyshire Community Health Services
08.2017 - 03.2019
- Acquired extensive office skills, including minute taking and meeting organisation, within a short timeframe.
- Managed administration for two large-scale training programmes attended by over 400 delegates.
- Collaborated with senior management, particularly in quality directorate, to support confidential Nursing and Midwifery Council referrals.
- Demonstrated full competency in covering band 3 administrative tasks.
- Assisted with diary management for Deputy Chief Nurse and Senior Matron, arranging travel, accommodation, and meetings.
- Produced bimonthly newsletters for safe care team distributed across the trust.
- Raised stock and non-stock requisitions on Oracle system efficiently.
- Inputted data onto ePay for Deputy Chief Nurse expenses within deadlines.
Service Assistant
J & A Retail and Leisure ltd
08.2015 - 12.2016
- Delivered exceptional customer service in a busy local shop environment.
- Managed stock control and conducted regular inventory checks.
- Trained in customer service skills, including till and card machine operation.
- Opened the shop, ensuring readiness for customer service.
- Provided assistance with product-related queries, enhancing customer satisfaction.
- Oversaw shop operations independently during designated shifts.
- Maintained focus on customer needs to ensure optimal service delivery.
Education
NCFE Level 3 Diploma - Business Administration
Northern Council for Further Education
08.2017 - 02.2019
A-Levels - A-levels: Business Studies (C), Geography (C), Religious studies (D), GCSE: 11 GCSEs, grades A-C, including Maths, English and Science
Lady Manners School
Bakewell, Derbyshire 09.2014 - 06.2016
Skills
- Organised
- Communication skills
- Project management experience
- IT proficiency
- Problem solving
- Reliability
- Teamwork and independence
- Self-motivation
- Time management
Affiliations
- Sports & Fitness I have a strong passion for sports and maintaining a healthy lifestyle. Over the years, I've participated in a variety of athletic activities, most recently returning to running and completing a 5K. During my time at school, I was proud to serve as the team captain of the girls' athletics team, demonstrating leadership, teamwork, and commitment to physical fitness.
- Community Involvement Being an active member of my local community is very important to me. I have demonstrated this through both work experience and volunteering. One example is my time volunteering at my local Girlguiding unit when they needed additional support. As a former Girl Guide myself, it was especially meaningful to give back to an organization that played a significant role in my own development.
Timeline
Team Coordinator
Derbyshire County Council
10.2021 - Current
Business Services Assistant
Derbyshire County Council
07.2019 - 10.2021
Business Services Assistant
Derbyshire County Council
05.2019 - 06.2019
NCFE Level 3 Diploma - Business Administration
Northern Council for Further Education
08.2017 - 02.2019
Apprentice Business Administration Officer
Derbyshire Community Health Services
08.2017 - 03.2019
Service Assistant
J & A Retail and Leisure ltd
08.2015 - 12.2016
A-Levels - A-levels: Business Studies (C), Geography (C), Religious studies (D), GCSE: 11 GCSEs, grades A-C, including Maths, English and Science
Lady Manners School
09.2014 - 06.2016
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